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New Help System is terrible.

The way Ebay have changed Help to clearly discourage people using it is really bad. You used to access either chat or phone help from the main page. Now, you have to go through the virtual chat assistance first. Then, if you want to speak to someone,...

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  • 390 Views
  • 6 replies
  • 1 Helpful

Ebay Liquidated Items information

Hello everyone. After my parcel went into the liquidation pile at the Ebay Global Shipping Program facility at Erlanger KY I made it my mission to investigate the whole process in the dodgy practices. My findings are some what astonishing.It will tak...

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  • 773 Views
  • 9 replies
  • 1 Helpful

Posting from Australia to Spain

I’ve recently had issues with a purchase made from Spain whereby Spanish customs did “return to sender” even after the buyer had paid the duties at their end. I received the item back safely and then re-sent (at additional postage cost to buyer), how...

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  • 605 Views
  • 7 replies
  • 0 Helpful

Resolved! Payment on hold experienced 12 year seller

Hi I sold a ring yesterday. When I went to page to update tracking info after posting the item the message from eBay said “funds will be paid once tracking info is updated”. I went online today and see they have put a hold on my payment until deliver...

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  • 756 Views
  • 16 replies
  • 0 Helpful

Payment on hold.

Buyer has confirmed he collected the goods but the funds are still on hold. How do I get eBay to release the funds?

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  • 755 Views
  • 20 replies
  • 0 Helpful

Funds on hold

When do you stop being a new seller on eBay,after your first sale,or 5 sales or is it one week one month, basically waiting 2 weeks for payment after customer already has there items is a **bleep**en joke

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  • 440 Views
  • 9 replies
  • 0 Helpful

No reason for payment to be on hold.

I sold a guitar for $3500 no my buyer was delighted. However, EBAY, after deducting, and therefore taking their commission, are still holding the balance of $3k. This is a disgusting abuse of their process and I can only assume they are trying to opt...

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  • 390 Views
  • 6 replies
  • 0 Helpful

Allowing Delivery only to ONE City

Hi, I have some tyres I've listed to sell, which I can deliver personally within my local city area, or they can pick it up from me. I have the pickup options set fine, but I don't know how to set my postage preferences to only be available to my cit...

How can people make profit with free postage

Lately I found people selling pantry item such as Indomie noodle 5pk for $5.63 with free postage, I wonder how they can make profit with free postage, this is big item which you can not put in an envelope so the minimum postage would be $10.

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  • 318 Views
  • 5 replies
  • 0 Helpful

Resolved! Need help/advice as i cant resolve things with ebay and might need to report them

hello everyone, i need a bit of help how to proceed as I'm unable to resolve an issue with ebay. They're spinning me in circles, play dumb about it like they don't understand what's going on and to resolve the issue, refund me the fee I've been charg...

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Dishonest buyers..

A note to new sellers in regards to dishonest buyers , when it comes to items that is posted out untracked and in some cases where the item has been sent out with tracking , a buyer receives the item then makes a claim that the buyer has not received...

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  • 657 Views
  • 3 replies
  • 0 Helpful

Resolved! Australia Post price rises

I learned today from postmaster that A.P. price rises are due on satchels & parcels, commencing soon....can't find any information atm...please post here if you know anything

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  • 4356 Views
  • 62 replies
  • 0 Helpful

Resolved! Calculating promoted fees not happy

Just received notice of calculating fees for promoted listings as including taxes postage the whole lot. Im sorry but your losing the plot ebay. The costs are getting prohibitive to do business. This is a very bad move.

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  • 1098 Views
  • 16 replies
  • 5 Helpful

Resolved! Error in listing

So recently I sold a tv for a small amount. I tested the tv and sent it. Postage cost was around double the sell price. Buyer contacts me to say tv is only mains powered while ad does say 12V compatible. I didn’t write the ad - just clicked the ai bu...

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  • 1085 Views
  • 16 replies
  • 0 Helpful