Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?

Auspost make it clear that parcel lockers are for parcels and not letters.  However despite all my items being setup with Auspost untracked letter as the shipping method, customers can select a parcel locker.  

 

Does the Ebay setup allow sellers to prevent parcel lockers being used?

 

Are there any items that aren't suitable for Parcel Lockers?

Yes. For safety and security reasons, the following items can't be delivered to (or sent from) a Parcel Locker:
  • Letters and standard mail that can be delivered to your letterbox
  • Express Post letters
Message 1 of 25
Latest reply
24 REPLIES 24

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?

Sorry we all went a bit off topic.    There doesn't seem to be an option in the ebay listing to block parcel lockers.     The only think I can think of is putting an extra sentence in your listing in the relevant items "I do not post to parcel lockers - please use a delivery address"  but (a) that in itself would be time-consuming for you, and (b)  we all know that buyers don't read.  😀

Perhaps you could just count your blessings that you have so many sales that emailing buyers would cost you some time.

Message 11 of 25
Latest reply

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?


@curraone wrote:

😀

Perhaps you could just count your blessings that you have so many sales that emailing buyers would cost you some time.


I am amazed at how many small business people are actually reluctant to email clients.

 

I have international postage blocked, but still get regular requests to post overseas (via email),  I respond,  and often those responses turn into sales.   Just a month or 2 back,  someone wanted a $50 purchase, and sent a request through, which I knocked back of course,  but about 6 (yes 6) emails later, we came up with a solution,  and instead of $50, I had an over $700 sale,  because I took the time to respond to 6 (oh wow) emails.

 

Some small business people are there own worst enemy,   

Message 12 of 25
Latest reply

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?

.....................................

 

Screenshot_20241020-100628_Chrome.jpg

Message 13 of 25
Latest reply

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?

I wouldn't exactly call p9games a small business seller, considering his turnover.

Message 14 of 25
Latest reply

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?

I gather that was for the other poster - as I have not mentioned p9??

Message 15 of 25
Latest reply

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?


@domino-710 wrote:

.....................................

 

Screenshot_20241020-100628_Chrome.jpg


LOL,  obviously via the Ebay message system,

 

 

Message 16 of 25
Latest reply

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?


@domino-710 wrote:

.....................................

 

Screenshot_20241020-100628_Chrome.jpg


And just to clarify,   When I receive a message from a buyer it comes through as an email to me,   and I reply back to that email via outlook, and it goes back via the Ebay system.  So technically all of my communications to buyers is via Email, as I don't need to log into Ebay to actually reply to messages.   You should try it, 

Message 17 of 25
Latest reply

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?

If intent on giving advice - please make it correct.

 

As for upsetting me - I only get upset when it matters - you don't.

Message 18 of 25
Latest reply

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?

Its a combination of brain surgeon and rocket science. I had to google it as I heard someone say it this morning and remembered reading it somewhere a few days ago. 

Message 19 of 25
Latest reply

Re: Anybody know if one can prevent a user selecting a Parcel locker as a ship to address?

Totally aware of this.

 

Context.

Message 20 of 25
Latest reply