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Not receiving payment from eBay (I'm a seller)

Hello all, I'm a seller on eBay! I recently sold something (about 2 weeks ago) valued at $250. The buyer sent me a request stating he hasn't received his item. It was posted but I accidentally forgot to upload the tracking number. Then he said, along...

PayID & Osko Payments

Okay so this payment technology has been around since 2018. Safe, fast, reliable, free.... Why isn't eBay using this in Australia for sellers? Why are we still waiting 2+ days for payments (4 days if a sale is made on a Friday) when we can get back t...

User avatar by • Community Member
  • 385 Views
  • 5 replies
  • 1 Helpful

Managed Payments - slow payouts

Has anyone else had a delay with their daily payouts? I usually receive my payouts around 11.30am the day I receive the 'We Have Sent Your Payout' message from eBay. It's been two days and nothing has come through to my bank account. Any ideas? Has t...

Has anyone else taken a case to the ACCC regarding Ebay policies and their interference in sale?

Has anyone else taken a case to the ACCC regarding Ebay policies and their interference in sale which is actually between a buyer and a seller, not ebay and a buyer? I have an issue where Ebay issued a refund to a buyer for goods that I have not yet ...

User avatar by • Community Member
  • 2863 Views
  • 16 replies
  • 3 Helpful

New listing format, can't use colour, change fonts etc

With the change now in place to do listings, when I try to use "sell similar" I get the information from the existing listing but find I can't use any Colours, Font changes, tabs, etc etc...has this all been cut out?Has anyone got an answer on how to...

Funds on hold

Hi all, need some help i sold some items this morning for just over $520. The buyer is happy with the goods and they have been picked up locally. I’m not sure why but my funds are on hold. Is there any way to speed up this process?

Cannot add a tracking number

I have two orders that I need to put tracking numbers on, the customer changed their minds on the items and then I had to reorder in for them what they changed it too, they were happy to wait a few months but now i have them ready to post out and it ...

User avatar by • Community Member
  • 139 Views
  • 3 replies
  • 0 Helpful

Sendle

Is anybody experiencing issues with Sendle collecting parcels? I booked for collection on 28/12 and still not collected! It’s been over one week - I have had Sendle promise twice to collect and its still not happening. I live close to Sydney and have...

User avatar by • Community Member
  • 928 Views
  • 20 replies
  • 1 Helpful

Resolved! Confused by fees!

I sold a jewellery item (costume jewellery) for $270 with free postage. I saw today that I only received $206.88 for it. So $63.12 in fees? What the!?

Ebay violating their own terms of service

Ebay clearly state that if an item is pick up only and the buyer sends their own courier, that this voids their Money Back Guarantee. So the buyer arranged her own pick up courier for my pick up only item, claims item not as described when she receiv...

postage discount

Hi, I am having trouble giving a postage discount when buyers buy more than one item via buy it now, how do I adjust the invoice? any help appreciated

Changes to Selling form

I was about to start scheduling items for auctions to start on 1st July. When I opened an existing template for listing CDs I found that the form had changed. For ten years I have been able to enter details in the shipping section (weight, dimensions...

Store not found

I know it's Fri....but....I can't get into my own store?? Do I need to wait for ???hours....I'm running auctions fgs...

User avatar by • Community Member
  • 310 Views
  • 12 replies
  • 0 Helpful
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