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my payout

Hi I sold some of my items my buyers paid so I posted those items to them already, I wonder why my funds is not in mu bank account yet ,,

User avatar by • Community Member
  • 180 Views
  • 3 replies
  • 0 Helpful

Resolved! Opening a Store

What are the benefits of Opening a store as to leaving my items without a store please?

Ebay scammer, received camera, kept for 1 week, then reported "scratches" ebay approves return!

I sold a camera the buyer is a "camera trader" not and end user.I took photos as I packaged it up, packaged it up in all secure original protective wrapping and put a bit of bubblwrap in the box to make sure it didn't shift around. The item was deliv...

Buyer not marking item as sold

Having trouble getting in touch with a buyer, who paid for the item, it has been sent, and tracking information from Aus Post states it was delivered over a week ago. Have asked buyer twice if she could mark the item as delivered so eBay will release...

User avatar by • Community Member
  • 179 Views
  • 4 replies
  • 0 Helpful

Can't change carrier from Australia Post

So it has been a few months since I sold anything here but I remember I used to select to use my own boxes and just have eBay print the label but for some reason it seemed this time it was just showing labels with Aus post packaging. I couldn't see a...

User avatar by • Community Member
  • 150 Views
  • 0 replies
  • 0 Helpful

Customer email address not collected

I use Australia post for all my label needs. International orders require an email address be entered. eBay don't collect a customers email address so what email do I enter? I don't feel like asking a customer for this information is going to ensure ...

Mypost Business

The new method of calculating your savings band started today for which I was not looking forward to. Have been on band 4 for a number of years based on 20 parcels per week . Starting today you needed to spend $250 per week to get the same band 4 dis...

EBay Commerce GST on Sales

Hi Please tell me. I have an eBay commerce store in Australia. I am registered to collect GST with the ATO. Does eBay pay the GST they collect on my behalf to me or to the ATO? if they pay it to the ATO, how do you code this in your own books since y...

User avatar by • Community Member
  • 875 Views
  • 21 replies
  • 0 Helpful

No ebay emails to computer

Am not receiving emails from ebay and cant find any phone contact details anywhere to get issue resolved can anyone help??

User avatar by • Community Member
  • 191 Views
  • 3 replies
  • 0 Helpful

Resolved! Store Categories Not Showing Up in Listings

I recently conveted my listings to an eBay store. I took the time to put each one of my listings in my store categories. The problem is, my store front, nor the listings show my store categories. All that is showing up is the original eBay categories...

User avatar by • Community Member
  • 356 Views
  • 3 replies
  • 0 Helpful

Resolved! My listings are on ebay.com but not on ebay.com.au

Hi All, I hope someone can shed some light on my issue. I do not offer international shipping and only want to sell my items within Australia. However, I found that my items are appearing on eBay.com. Additionally, when I attempt to create a new list...

seller cancellation still pending for item arrived broken

Hi I would kindly appreciate your help please. There is no ebay contact number and I tried the automatic assistant . First time I posted an item and arrived broken. I don't want it returned. I tried to refund the buyer but there was a technical issue...

User avatar by • Community Member
  • 270 Views
  • 2 replies
  • 0 Helpful

Resolved! My listing is in US dollars

When listing an item this afternoon, it would only let me choose from U.S. shipping companies and then it was listed in U.S. dollars. I was definitely on the Australian eBay site; it said, ".au" at the end; however, during the process of listing (goi...

Resolved! Unauthorised discount

I have noticed that Ebay gave 20% discount on an item I am selling, to a buyer and I gave no authority for the discount to be applied. There is no way I can find on Ebay for me to address this issue. It seems they can do whatever they like and we the...

User avatar by • Community Member
  • 265 Views
  • 7 replies
  • 0 Helpful

Resolved! Bid Retractions and Non-payment

Hi all,I've had a few issues lately with buyers. Two that have failed to pay/communicate and one bid retraction. One was automatically cancelled due to non-payment so I was unable to leave negative feedback. What's the deal with that? There isn't eve...

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