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Resolved! Voided shipping label taking longer than 60 days...

On the 23rd of February, 2024 i've made a sale and had to reprint the shipping label on the item twice due to weighing errors, the same day I voided the shipping labels. I've read somewhere it takes 60 days to process a voided label (if using Austral...

User avatar by • Community Member
  • 282 Views
  • 3 replies
  • 0 Helpful

First time seller, items damaged in transit

Hi,This is my first time selling on eBay. I sent a watch overseas to a buyer who is claiming one of the dials has been damaged in transit. I am a bit lost with what happens going forward & no matter where I search on eBay I can’t just seem to just on...

User avatar by • Community Member
  • 833 Views
  • 14 replies
  • 0 Helpful

6 digit pin given to the buyer

What am i supposed to do with this 6 digit pin number the buyer sent me after they had picked up the item? I can't find anywhere to put it in.

User avatar by • Community Member
  • 1144 Views
  • 13 replies
  • 0 Helpful

How to complain about ebay customer service?

How do I let someone in ebay who actually cares know that the 'customer service representative' just refused to answer my question as to why I had received notification from ebay about supposed "listing violations" (there weren't any!), cut off our d...

User avatar by • Community Member
  • 1428 Views
  • 14 replies
  • 0 Helpful

Couriers please are discusting! Any cheap but good alternative?

A while ago I used Temando and have lots of prblems with courier please because they failed to collect the items and appear sometimes 2-3 days later, so,I stop use them. I starting using Interparcel, using just startrack, they are good but they are a...

User avatar by • Community Member
  • 944 Views
  • 10 replies
  • 0 Helpful

Listing Issues

Hi all,has anyone else had issues with photos uploading and order being rearranged? I have my photos in my files set up as to the order I want them in, but I’ve noticed lately when I upload them, they are all completely out of the order I uploaded. A...

Missing Listings

Hello, I was selling 369 items on ebay, I watched a couple of Youtube videos and then came back to ebay to I find I am now selling 365 items. No sales, no messages, no trace of the four absconders. Anyone else? Tom(etb321)

User avatar by • Community Member
  • 1062 Views
  • 7 replies
  • 0 Helpful

Buyer not responding to my messages

I sold an item over a week ago for pick up and the buyer is not responding to any of my messages.What do I do here? Do I treat the buyer as a time waster and repost my item?Will I get charged by Ebay?

User avatar by • Community Member
  • 219 Views
  • 2 replies
  • 0 Helpful

Fake hard drives

There has been messages about fake hard drives being sold on Ebay for several years and Ebay is doing nothing about it. I urge every body who has been duped by these drives to make a complaint. It appears all Ebay is interested in is making money, no...

User avatar by • Community Member
  • 3106 Views
  • 25 replies
  • 1 Helpful

GETTING PAID WITHOUT TRACKING NUMBER

Very unfair of eBay to hold funds yet my own courier delivers items purchased SAME DAY eBay insist on tracking number as confirmation yet my own courier does not need or have this Need a solution to this please

Resolved! Has anyone grappled with 'Extended User Responsibility' for sales to France and Germany?

Just came across this yesterday whilst editing my business policies.In a nut shell, ebay business sellers to German and French customers are now obliged to register and contribute fees for the life cycle of the sold items, especially disposal/recycli...

Police related items

So I put up some vintage police items, coat and badge, which haven't been used for over 50 years and bears no resemblance to the current uniform and Ebay takes them down citing the police policy which says it's so people don't impersonate police. Wha...

User avatar by • Community Member
  • 676 Views
  • 11 replies
  • 0 Helpful

refund and other issues

HI everybody im a new ebay seller and have come across a few small issues and im unable to contact anyone to resolve these issues looking for any advice possible to try to resolve it myself. issue 1 is i recently got a label for someone and somehow i...

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