on โ14-05-2025 05:21 AM
i Went To Add To My Second Watch List Tonight And Where You Normally Add An Item There Was A Drop Down Menu i have 3 extra watchlists ranging with 140 to 197 in different lists i went to add an item to the second watch list and could only add to my main watch list could not get it to have the dropdown menu on any bowers
Contact Live Chat Told The AI i need real expertise got to a live person eventually and told them my problem well he found out they have changed the format on adding to another list that still exists these are the steps you now have to take to add to an extra list
add to you main watched list
tick the little box on the left of the picture that then highlights a button to add to custom list Up The Top
press on the add to custom list that has a drop down menu with your extra lists
pick what list you want to add to
then hit add to ?? watchlist
a notification will appear at the bottom to let you know it was add
go back to you normally watch list with the drop down menu hit newly add
tick the box to delete and hit delete
then back to your drop down menu to go back to ending soon
i don't know about anyone else but this has got to be one of the most backward steps they could do
i was able to add to any one of my 4 lists with two strokes
now it's eight strokes to get the same results,,,,they are deliberately wasting my time now are clients time of now value they keep telling us they wanting input to make it better
here's a suggestion go back to how it was and stop frustrating me by having 8 functions just to add an item i am outraged they think our time has no value i have been with eBay 21 years and never thought you would decrease a clients enjoyment and turn it into a frustration
on โ14-05-2025 09:21 AM
This is a member to member forum
Posting here is not communicating with eBay
Even if eBay did read here, they do not take any notice of feedback about their changes, nor take requests
You can use eBay help at the top of any page to give your opinion, but any response will be cut and paste from pre written scripts
on โ14-05-2025 07:21 PM
Thank you for you advice been in contact with them hoping they will do something i was asking other people here if you read the Description of my post Cheers
on โ16-07-2025 07:49 PM
Being able to MOVE a selection of listings to a custom list would have been a welcome feature if the basic functionality of adding to a specific watch list from within a listing had not been removed. It appears the addition of a solid heart to indicate a watch listed item was the first misstep in this textbook case of UI web design cascading failure.
You forgot to mention that i f you manage to add a listing to a custom watch list and then attempt to delete the item from your primary watch list, your first attempt will fail unless you refresh the page first. However, as of today any attempt to remove an item from your primary watch list will delete it from all custom watch lists as well.
The removal logic for deletion from the primary watch list has been supplanted with the same logic when clicking on a filled-in heart within a listing. Within the past month, the logic for clicking on the heart in a listing was changed to remove all watch list instances instead of the previous logic of only removing from the primary watch list.
The end result is that any item in a custom watch list must also exist in the primary watch list. Any attempt to remove an item from the primary watch list will remove it also from the custom list.
Whoever is directing the alteration of this core functionality has zero insight into what is being broken or how things work. The replaced method of adding to a watch list only from the primary watch list combined with the alteration of non-unique deletion logic in multiple locations to identical logic across the board is what is at fault here.