on โ25-08-2017 09:49 AM
I noticed this happening yesterday. It only happens in firefox and IE but not chrome. Does anyone know what is causing this? I think a lot of buyers would probably miss seeing the button and not even click it. Which isn't good, obviously.
on โ25-08-2017 10:08 AM
Thread here
http://community.ebay.com.au/t5/Selling/Ebay-editing-sellers-item-description-new-format/m-p/2084839
Good for ebay of course, all about the buyers and screwing sellers.I wonder how long it takes for the million 'item not as described' claims because buyers could'nt be bothered reading everything. Ebay will of course decide in the favour because the seller 'should have' (insert excuse here)
on โ25-08-2017 05:50 PM
Have a look at my message here.
You have external links which are causing the problem when viewed in chrome OK in Firefox IE
on โ25-08-2017 06:07 PM
I have just changed all the links in one of my listings to https: and I am still seeing the problem. So I think it is more than this.
on โ26-08-2017 09:39 AM
Just changing the links to htpps: will not help unless the site (Domain) has the SSL certicate and is compliant.
It is more involved than just changing your URLs the website your accessing must support HTPPS.
on โ30-08-2017 04:32 PM
Hi
I'm fairly sure the site I'm linking to (which hosts my images) supports HTTPS. If it didn't, I don't think the links would work now that I've changed the links in the listing to https.
on โ30-08-2017 05:46 PM
I just confirmed with our hosting company that the site does support https, has SSL Certificate etc. I have also checked my listings and there are not links that are not https. So does anyone know what might be causing this issue?
โ30-08-2017 09:34 PM - edited โ30-08-2017 09:35 PM
@techbiz_123 wrote:I just confirmed with our hosting company that the site does support https, has SSL Certificate etc. I have also checked my listings and there are not links that are not https. So does anyone know what might be causing this issue?
I checked your #262966286089 the banner link at the top of the description is http:// not https, so all your links aren't changed. Similiarly the eBay money Back jpg is only http or have you only changed a few items?
on โ31-08-2017 10:30 AM
So far I have only modified one listing to change all links to https, which is this one - www.ebay.com.au/itm/262832386976
There isn't any http links in that one and it still comes up with the show full item description button.
โ31-08-2017 02:01 PM - edited โ31-08-2017 02:02 PM
Did you revise it, or end and relist? If you revised it try ending and relisting with https changes. It works OK on Firefox so I think you got all the changes, but doesn't work on chrome, so try relisting.