Anyone else having problems processing postage labels this morning?

[86norman]

Processed one label this morning and now having trouble processing the rest. The postage charge amount doesn't come up and the option to process doesn't come up. Anyone else with this problem??

[artyandchic]

I processed a label this morning for a parcel 1.4kg.  It came us as 22kg and was scanned at Ap as being a 3kg satchel....not what I entered.  I cannot stand to contact CS and get one of their frustrating replies.......

[phorum_junkie*]

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@artyandchic wrote:

I processed a label this morning for a parcel 1.4kg.  It came us as 22kg and was scanned at Ap as being a 3kg satchel....not what I entered.  I cannot stand to contact CS and get one of their frustrating replies.......

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Some people have been reporting this 'feature' happening for the last few weeks however it does not effect anything, the items cost the right amount for the 500g or 3kg satchels and are tracked and delivered just the same as if the correct weight was on the satchel.

[sparrow2207]

I got a reponse from CS stasting that they were able to recreate my Invalid label and the Techies have been advised to find and fix this error.  Was also advised that this may take up to 2 weeks.

I have cancelled my postage label and will from now on pay and post at the PO until I can get confirmation that it has been fixed.

[sparrow2207]

I always request CS to phone me so that I don't waste my time waiting for them.  They usually get back to you a lot quicket than when you phone them and are waiting in a queue.

So many issues on ebay at present.  Check your billing as there are also issues with incorrect amounts being billed for postage labels and FVF.