eBay

Returns and Exchanges

I have had a couple of customers recently using the return system for exchanges. Example: We sent a customer the incorrect pair of shoes, they opened a return request, we agreed to exchange and refund the return postage, so far so good. We recieve th...

CAN someone explain why you would need more than 1 log in ebay name

what is the reason for more than 1 log in name [i thought you can only have 1 name well i must be wrong]

Buyer Supplied Wrong mailing address, item sent and received what can i do?

Hi All, Hope all is well, This is my first post on the forum and i hope the community can help me out to sort this messy situation. My problem is as follows A buyer has bought some items with us and ebay suppied us with a shipping address as normal. ...

Can you sell & directly invoice a buyer without listing an item you have only 1 of ?

Can you sell & directly invoice a buyer without listing an item you have only 1 of ? A buyer requested a dvd I have only 1 copy of so dont want to list for everybody as he may not get it. To comply with ebay rules how can I do this ?

Ebays Fee's & Charges Are Deceptive and Unclear

General feedback to ebay i've now sold 5 items and very dissapointed with theway the fees are calculated and charged. The whole fee scenario was confusing and unclear.The real charges are hidden under the blue triangle that you have to click. It shou...

feedback

I just wanted to warn other sellers about a buyer who buys items, leaves negative feedback, and states she will remove the feedback only after she recieves a refund, when given refund and even when sent feedback revision and she doesn't return the it...

Weird sale

So today I put some items in my store on sale for 1 month, but one of the items is showing the sale only has 16 hours to go, while the rest appear to be fine. What's up with that?!

Business set up question

Hi all, just wondering if someone could clarify a question i have. If i have a pty ltd company set up but wish to trade under a different name do i need to register that name and set up bank account and ABN for that or do i operate with the pty ltd c...

Out of stock images on listings

I've noticed a number of listings recently that show up in searches with an image that says Out of Stock, but the listing shows stock for sale.Is this allowed?

Looks like a Fee Increase For Media Sellers

It appears that the Spring 15 release will see insertion fees in the US for Media (DVDs, Books, Games) go from 5c to 30c. http://www.ecommercebytes.com/cab/abn/y15/m03/i17/s01 I guess we won't be far behind.

Some buyers just go looking for trouble deliberately..

This buyer purchase from us on Saturday the 14th March, wrote two letters on Monday asking why this was not posted? The buyer sent us another message this morning: Telling us that "we are quick to take money and not quick to post." ' I was going to e...

Warning to all seller's

If you are going to sell any high end or large company names items as used or pre owned sure to have authenticity card.or other indicator of legitimacy. copy of your proof of purchase of the item. You be prohibited or restricted to list for up to 7da...

All Buyer/ eBay users Postal Address need be verified before they active their eBay account.