I posted 2 parcels on the 5th, it is now the 7th and there is still no tracking info for either of them on the Aus Post website. One parcel is EXPRESS!!! What the hell does that mean???? Am I angry? YES!! This isn't the first time this has happened.
I called Aus Post and asked them about it. Apparently the parcels get pushed through a scan and, 'sometimes one gets missed'. I posted 2 parcels and both were missed in the scan. Did I mention one was EXPRESS??!!!
What are we paying for? I thought Express got special attention but I guess not. I, potlitely, made a complaint about the parcels not being scanned and he told me it would be noted and sent to management. A nice man. A bizarre system.
Anyway, I thought if everyone who is affected by this called Aus Post and made an official complaint, maybe Management would do something to make it more efficient. I know what Dennis Leary would say but I can't say it here.
Thank you for listening, I feel a little better now.
