on 24-12-2014 06:51 PM
I've been incredibly fortunate in that I've not had a single misdelivery or item of lost mail in several years. Until today, that is, and it couldn't have been at a worse time if they'd actually tried. I sent a 500g Express Post parcel to Lot 13 Collins Promenade in Ingleburn, NSW yesterday, and about an hour ago decided to check and make sure it had been delivered.
Yes, it certainly was, at 1225 today, except that the bloody morons delivered it to an address in Thomastown, Victoria! I've just got off the phone from AP and they can't do anything now until next Monday, when they'll speak with the postman responsible, but I'm absolutely furious as there's not even a Collins Promenade in Thomastown. There is a Collins Street, but it only goes up to number 8, so I'm buggered if I know where my parcel is, but as I told the fellow at AP, I don't trust the recipient to return it, even though it's not eBay related.
Sadly, it was a surprise Xmas present for a close friend of mine, and the fact that it would have been completely unexpected makes no bloody difference in my eyes. I told him that I'll be taking the matter to the Postal Ombudsman, and also made sure that there is a discretionary insurance payout available of up to $50 plus the cost of the express post satchel (another $10.55), which will cover the value of the item I sent, but that's not the point.
I'm currently very angry and also quite upset as it was the only Xmas present I sent this year and I was so looking forward to imagining the look on the recipient's face as it was opened, and now I've been robbed of that one and only pleasure I'd been looking forward to this Xmas, and I'm extremely pi$sed about the whole rotten business.
Because there's no similar addres, I can't even write a letter to the person who received it, so all I can do is hope that they're honest, although my experiences lately tell me that people these days are generally quite the opposite. I have just seven words for Australia Post right now... F#ck you and have a lousy Christmas! 😞
on 29-12-2014 04:56 AM
clarry100 wrote: Any ideas on who/where to contact AP about this kind of thing?
As Cindy has already stated, 131318, or their email address is customerservice@auspost.com.au
on 29-12-2014 05:44 AM
on 29-12-2014 06:14 PM
We found out some more today about our missing box from China....
It seems it was rejected in Sydney by Australian Customs for some reason. We don't know why.
It was then returned to the shipping company in Shanghai, China. They did not tell us about this.
They have since re-packaged it and sent it back to us again.
They also don't understand why customs in Sydney rejected it. There's nothing illegal in it. Just crochet headbands.
So now it is in transit back to Australia again.
All very confusing really. So now we just have to wait again as apparently it is not lost just in trasnsit.
on 11-01-2015 10:26 PM
on 11-01-2015 10:39 PM
What about the letter that was addressed to Heidelberg in Victoria sent from Queensland, it arrived eventually to the correct address via Germany.
on 12-01-2015 12:03 AM
@duck---dodgers wrote:What about the letter that was addressed to Heidelberg in Victoria sent from Queensland, it arrived eventually to the correct address via Germany.
I've had a letter addressed to Darwen in Wales, UK delivered to my post box of the same number in Darwin NT.
on 12-01-2015 02:15 AM
Hi CQ, Guys!
I have an update too just letting you know I received my Item on the 6th of January, I was so excited it arrived.
THANKS for all your help
Cindy
on 12-01-2015 02:19 AM
on 12-01-2015 12:08 PM
Hi Bill!
THANKYOU, YEP for sure
HAVE A NICE DAY!
Cindy
on 13-01-2015 09:01 PM