Australia post put ants inside the package!!!!!!!!!!!!!!!!

[ozgizmoz-au]

I got this message froma buyer today

"I received my order today thank you, but inside the package it was full of ants, which ended up all over the floor and was a pain to clean, can you please tell me why I shouldn't leave negative feedback?"

**bleep**!? why is ants inside the packages??

All I could do is give this guy a refund.

Australia post has fail me again.

What NEXT!?

[shepherdsrule]

Dear Buyer,

I am sorry you were infested with tiny critters, should you wish to make a claim please forward me an image of said 'intruders' inside the packaging and I will reimburse you for the time it took you to 'clean up' stomp on them !!

This may well be the buyer of the year - I think it used to be called the NOTYA ? but I may be wrong.

If they leave neg feedback - leave a factual follow up - so all the rest of the sellers can add them to the Special list.

[davewil1964]

If the package was apparently untampered with and did indeed contain ants, if I was a buyer I would be asking questions of the seller too.

Might not be to the extent of threatening a neg, but I would be unhappy.

And as a seller I would not automatically try to put the blame on AP.

[lyndal1838]

I hardly think Australia Post would go to the trouble of putting ants in a parcel.

I would guess that somewhere on its travels the package has been left on the ground and they have climbed aboard.

If it was me I would put in a complaint to AP and ask the buyer to do the same.  AP can not do anything about the situation if they don't know about it.

[digital*ghost]

---

@fluker248 wrote:

"... can you please tell me why I shouldn't leave negative feedback?"

---

Well, the most important one would be because you [the seller] didn't put ants in the package, nor anything that would be known to attract them. (Assuming you sold them something from this store ID, and it's not sugar-coated or anything).

I would have responded with a reason or two, anyway, and one of them probably wouldn't have been a refund...

[davewil1964]

Says it all, really. 

[digital*ghost]

I was hoping no one would see that.  (I may have learned to read some things, but it's pushed other knowledge out of my brain - I went to click 'Quote', which is at the top of the post form, but clicked 'Post' instead).

Mistake free for 0 days.

[ajarnjenny]

Probably in the buyers letter box. I don't have ants in my letterbox, but I do have a problem with snails who will eat letters if they are left there overnight.

[lyndal1838]

I have an ant and snail problem with my original letterbox which is built into the fence.   I ended up getting a new super sized one and mounting it on the top of the fence...and blocking the old one to leave it to the critters.

[nevillesdaughter]

Was the parcel posted in a red box on the street or through an actual post office?

I once posted a pre-paid satchel in a box on the street, and had the buyer contact me to say that although the item was safe and sound because it was inside another zip-lock bag inside the satchel, the outer was badly damaged and covered in food stains etc - apparantly drunken yobs sometimes find it amusing to shove food and rubbish, beer bottles etc, into post boxes.

The buyer told me the satchel had been taped up and made sound and had a note on it that Aust Post staff had done their best to repair it.

I find it difficult to imagine why (or how) someone would take the trouble to infest a parcel with ants!

Cheers,

Marina.