on โ15-05-2014 06:52 PM
I got this message froma buyer today
"I received my order today thank you, but inside the package it was full of ants, which ended up all over the floor and was a pain to clean, can you please tell me why I shouldn't leave negative feedback?"
**bleep**!? why is ants inside the packages??
All I could do is give this guy a refund.
Australia post has fail me again.
What NEXT!?
on โ15-05-2014 07:59 PM
Did the parcel have any type of food in it? Seems strange the ants would stick around for long, if there was no food in there.
on โ15-05-2014 08:15 PM
If they leave you a neg reply with a comment about the buyer being extremely ungrateful that you sent them bonus items at no extra cost lol. (please note the comment was made tongue in cheek so don't take me to task for telling somebody to do something so unprofessional. Last time I made a flipant comment like that somebody took me to task for giving such silly advice. I thought of listing a sense of humour and sending the poster a link)
I would send them an apology, tell them you have no idea how the ants could have been there and in future make sure you put everything in ziplock bags or similar so at least the goods themselves will be safe.
on โ15-05-2014 08:18 PM
@phorum_junkie* wrote:If they leave you a neg reply with a comment about the buyer being extremely ungrateful that you sent them bonus items at no extra cost lol. (please note the comment was made tongue in cheek so don't take me to task for telling somebody to do something so unprofessional. Last time I made a flipant comment like that somebody took me to task for giving such silly advice. I thought of listing a sense of humour and sending the poster a link)
well, that was very ant isocial behaviour of that person, eh?
I would send them an apology, tell them you have no idea how the ants could have been there and in future make sure you put everything in ziplock bags or similar so at least the goods themselves will be safe.
on โ15-05-2014 08:20 PM
well, that was very ant isocial behaviour of that person, eh?
lol lol lol
on โ16-05-2014 12:20 AM
Be polite when you reply to the buyer. You don't want to antagonise them.
on โ16-05-2014 12:47 AM
on โ16-05-2014 06:19 AM
It's true. People dump all sorts of fun stuff in those red postage boxes. When I was working in Canberra, there was a coffee shop with some sort of vendetta against AusPost and it would dump its coffee grounds in the same red box every day until AusPost removed it...
on โ16-05-2014 06:44 PM
Ask him to check his mailbox too, I have ants in mine, it's quite frustrating! Just another reason I have a PO Box, but occasionally we still get letters to the house.
on โ16-05-2014 06:47 PM
I never get extra's in my parcels
on โ18-05-2014 12:19 AM
it wasn't your falut the ants were in there and threatening to leave you a negative that's wrong