Automate Buyer Feedback if Feedback is not Left

I have noticed a lot of buyers do not leave feedback. They may simply forget or are too busy to leave Positive Feedback. So there is a lot of "un-left Feedback" that would benefit all Sellers. If ebay were to 'automate' the buyers positive feedback after a set time frame;


 


1. The buyer would not have to worry about leaving feedback,


2. If the buyer doe's have issues they will generally contact you, leave negative feedback or make a complaint within a month,


3. The Seller would get a more accurate & true feedback score,


4. A Seller would not have to say "feedback will only be left when positive feedback is received"


4. and there would be no more 'un-left feedback'.


 


After all 'ebay' is founded on its Buyer / Seller Feedback System.


 


So please help me to ask ebay to automate buyer feedback,


 


Thanks...


 

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Automate Buyer Feedback if Feedback is not Left

I always leave positive FB if I am happy; I do not leave FB if I am not sure that NEG is 100% justified and decide to give myself cooling off period.  If eBay would introduce automatic positive I would leave the NEG immediately, just to make sure the seller is not going the undeserved positive.


Many people leave no FB if they are not happy; so be careful what you are asking for.  🙂

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Message 2 of 24
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Automate Buyer Feedback if Feedback is not Left

4. A Seller would not have to say "feedback will only be left when positive feedback is received"


 


When I see the above in a listing I hit the back button.


 


Feedback is VOLUNTARY...and as has been said umpteen dozen times before..if you ask for feedback you may not like what you get.


 


 

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Automate Buyer Feedback if Feedback is not Left

**tay**
Community Member

Agree 100% with super_nova.

Message 4 of 24
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Automate Buyer Feedback if Feedback is not Left

Sellers are given the option of leaving auto feedback (once payment is completed) - I use this option to simplify my selling and so I don't forget to leave the buyer good feedback.


 


Please don't turn this into a "Hate the Seller campaign" I believe buyers should at least have the 'option' to automate their feedback just as I do....................

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Automate Buyer Feedback if Feedback is not Left

No-one is turning this into a "Hate the Seller campaign"...I am also a seller, have been for a very long time..not on this ID obviously.


 


You cannot give a seller anything other than a positive anyway so it is really irrelevant when you leave their feedback.


 


You have said in your OP than it would be ebay that automated the buyers feedback after a set time...this would NOT give a true result of transactions as the buyer may not have left any feedback rather than a negative.


 


Not that ebay would ever do as oyu have suggested but on the off chance that they did I think it would cause more problems than it would solve.


 


And just to reiterate...feedback is VOLUNTARY.

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Automate Buyer Feedback if Feedback is not Left


I always leave positive FB if I am happy; I do not leave FB if I am not sure that NEG is 100% justified and decide to give myself cooling off period.  If eBay would introduce automatic positive I would leave the NEG immediately, just to make sure the seller is not going the undeserved positive.


Many people leave no FB if they are not happy; so be careful what you are asking for.  🙂



I agree with this.

Message 7 of 24
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Automate Buyer Feedback if Feedback is not Left

While I don't think automated buyer feedback is a good idea, there are ways around the primary issues being discussed here. For example, just like sellers, a buyer needs to opt in, with I guess the main parameter being it's left automatically at the end of the 60 days (perhaps there could be some other criteria, like no messages post-sale, no disputes open, and the ability to exempt purchases from auto-FB).


 


But, because of that, at the end of the day to make the idea feasible for most, it would often require just as much participation from the buyer as leaving FB does, so it kind of defeats the purpose. The real issue is that there's no basis for an auto-FB to be left. Sellers can choose to leave auto-FB at two main points in the transaction; when payment is received or when buyer FB is received. What are the equivalent points for a buyer - when FB is received, that won't work for auto-FB, especially if they received auto-FB for paying, or when the item is received. Again auto-FB doesn't work here because simply receiving the purchase in no way reflects the transaction experience because from the buyer's perspective, there's a lot more to evaluate.


 


Auto FB wouldn't help future buyers, either, not those looking up FB left for specific items anyway. 


 


The only change I can really see of being as close to this and of any benefit to buyers and sellers alike is the introduction of a transaction count. eg 5000 items sold, 4000 FB received, then buyers could see maybe the 10 people who left negs is actually 0.02% of transactions not 0.25 (not the most drastic example, I know, but you get the general gist hopefully :8} ). 

Message 8 of 24
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Automate Buyer Feedback if Feedback is not Left

So will this be the same for sellers who do not leave feedback for buyers???????

When life gives you lemons.
Squeeze them into people's eyes
Message 9 of 24
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Automate Buyer Feedback if Feedback is not Left

Well its good to get such an enthusiastic response. At the end of the day I would settle for NO NEGATIVE feedback, I just think that its a waist where the buyer has left the item too long and is no longer able to leave feedback. I have done this myself in the past.


 


Thank you for your thoughts and clarity   😄

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