BIN offer then bids and gets it for less

[givemeaspell]

I had an item *under my seller id, that I was selling for a starting price of $195, I had 20 watchers and one person emailed me asking if I had a BIN price, I said make me an offer and I will consider so she offers $250, I email her saying yes I will add the BIN option to the listing so she can purchase it, I hear nothing from her then I check and she has won the auction but cheaper than what she offered. Im a bit peeved at the fact she didn't get back to me and I changed it.  Would u be annoyed at this or am I just being petty?  She had plenty of time to get back to me as I emailed her 2 days b4 the auction had ended, even an email saying I think I'll take my chance and bid would have been nice.

[2106greencat]

Did you get $195 or more for it? If so be happy it sold for an amount you wanted. Yes the buyer should have advised, but it sounds like they may be new and unsure as to what to do and how to do it?

[selina2375]

Unfortunately that can happen, next time remove the auction price & just have the BIN price & tell your customer she has 1 day to purchase, (for that matter anyone watching could also purchase at that price) if she does not put it back up for auction.

If $250 is closer to the price you were hoping for on auction I would have the starting price a little closer to that mark & hope it would get bid up to that amount.

Don't take much notice of watchers - most of them are exactly that - people watching, its no gaurantee they will turn into bidders.

Cheers

[givemeaspell]

thanks Selina, I'll know that from now on. greencat -  The buyer has a fb score of 35 so not a brand newby.

[thecatspjs]

Unfortunately that can happen, next time remove the auction price & just have the BIN price & tell your customer she has 1 day to purchase, (for that matter anyone watching could also purchase at that price) if she does not put it back up for auction.

You would have to end the listing to achieve the above, as you are unable to remove an auction price to an active listing, you can only add a BIN to a auction listing (and increase the auction price if you wish).

[***super_nova***]

You should be glad they bought it at all; you could have taken it off and re-listed as a BIN only, and they may have not bought it.  Why should they say they changed their mind?  Also if there were other bidders it is possible that somebody bid before your buyer had the chance buying it as a BIN.

[givemeaspell]

You should be glad they bought it at all; you could have taken it off and re-listed as a BIN only, and they may have not bought it.  Why should they say they changed their mind?  Also if there were other bidders it is possible that somebody bid before your buyer had the chance buying it as a BIN.

why should I be glad they bought it at all? the 2nd bidder was very close to the ending bid.

Why should they say they changed their mind? how about common courtesy? they approached me to BIN.  They all bid in the last hour or so, anway if it were me I would email the seller explaining what happened, but hey, that's just me!

[lyndal1838]

Of course the second bidder was very close to the highest bidder.

The ending price is dependent upon the second highest bidder...it will only be one bidding increment above the second highest bid.  You have no idea what the actual highest bid was.

[***super_nova***]

Why should they say they changed their mind? how about common courtesy? they approached me to BIN.  They all bid in the last hour or so, anway if it were me I would email the seller explaining what happened, but hey, that's just me!

Buying on eBay (or any auction) is a game; the seller tries to get the best price, the buyer tries to get the best deal for themselves.  They have conflicting interests there is nothing impolite not telling the other party what they are going or not going to do.  The buyer does not have to be telling you their intentions.  What difference it would make if they send a message saying, maybe we will bid after all?  Some seller may use such a info and get their mate to bid $245. 

Obviously, I did not see the bidding history, but if the other bidder bid before they got around to buying, they had no option but to bid.  And as you can see the bidding history, why would you also need an explanation from the buyer?

[givemeaspell]

Of course the second bidder was very close to the highest bidder.

The ending price is dependent upon the second highest bidder...it will only be one bidding increment above the second highest bid.  You have no idea what the actual highest bid was.

I understand that Lyndal what I'm saying is that I am not "lucky" she bought it at all, it would have sold anyway above my original starting price.  So yes she may have put $250 as her highest price but got it cheaper.  All I was miffed about was the communication btwn us was fine until I then went in and place a BIN price on there, then hear nothing for 3 days until she wins.  Turns out there was an valid explanation and she has since emailed explaining what it was which is how I like to conduct business on ebay.