31-10-2014 12:07 AM - edited 31-10-2014 12:08 AM
Has anybody else noticed a sharp increase in bad buyers?
Lately I've had increased large numbers of buyers a) not paying for items, or b) just not bothering to contact me after they have purchased an item...or c) just mucking me around, stringing me out and then not following through with purchase?
What is going on?
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on 31-10-2014 01:17 PM
We are hoping that most buyers won't even know about this 180-day money back guarantee
It is on the front page of Paypay
on 31-10-2014 02:12 PM
I dunno, I've never had buyers 'take advantage' or 'abuse' the paypal buyer protection for the 45 days. I don't think 180 days is going to be any different.
The ebay money-back gurantee is a whole new world of trouble, but it is only 30 days.
I'm just wondering if people are getting these confused.
on 31-10-2014 02:52 PM
@sydneyvintagebikes wrote:What will happen with this 180 day turn around refund policy ? Buyers will for eg. buy a bike, ride it in their local triathlon, get the use out of it, then a month or two later when they are sick of it, they'll turn around and want a refund and say it wasn't quite what they were looking for, that applies to any number of products, total abuse of the system, I guarantee this new policy will totally ruin businesses....
Just know the product that you sell very well.
I ride a Specialized Tarmac sl2. Been looking for a secondhand sl3 or sl4. I can pretty much tell by looking at the bikes how much and what kind of work they have done. I'm not a professional but I know that bike. You are in the business of bikes, so should know more than me.
The 180 day thing is for PayPal. I don't think they cover people because they don't like what they bought or bought something that was wrong for them. I would make sure my descriptions were specific and detailed and make sure there are no faults. If there are, then a claim is fair It looks like you are dealing with brand new things. The only problems you should face are if there is a manufacturing fault or of you mess up an order. If it is manufacturing, you will be able to approach the manufacturer. If you sell second hand things, be honest and don't try and gloss over any faults.
I looked at a bike a few days ago. Had apparently only done 600klm. Yeah right. They forgot to write in their ad "in the last week across broken glass in the bush whilst chasing live bears during a hail storm" In short, the bike had been well used and had a hard time, and if I could tell, then a professional could tell.
on 31-10-2014 03:05 PM
@Anonymous wrote:We are hoping that most buyers won't even know about this 180-day money back guarantee
It is on the front page of Paypay
That's because it doesn't exist, so you should be safe.
on 31-10-2014 04:04 PM
There is another poor new seller who posted down in the Clothes etc section in CS who just got hit with scammer & PayPal seems to have refunded before she got the dress back.
on 31-10-2014 09:02 PM
I solve this problem by requiring immediate payment. It's pointless to chase up and a waste of my time in my opinion .
on 31-10-2014 09:32 PM
on 01-11-2014 01:39 AM
on 01-11-2014 01:42 AM
on 01-11-2014 01:48 AM
i can't find the information on this , sounds stupid