@sydneyvintagebikes wrote:
What will happen with this 180 day turn around refund policy ? Buyers will for eg. buy a bike, ride it in their local triathlon, get the use out of it, then a month or two later when they are sick of it, they'll turn around and want a refund and say it wasn't quite what they were looking for, that applies to any number of products, total abuse of the system, I guarantee this new policy will totally ruin businesses....
Just know the product that you sell very well.
I ride a Specialized Tarmac sl2. Been looking for a secondhand sl3 or sl4. I can pretty much tell by looking at the bikes how much and what kind of work they have done. I'm not a professional but I know that bike. You are in the business of bikes, so should know more than me.
The 180 day thing is for PayPal. I don't think they cover people because they don't like what they bought or bought something that was wrong for them. I would make sure my descriptions were specific and detailed and make sure there are no faults. If there are, then a claim is fair It looks like you are dealing with brand new things. The only problems you should face are if there is a manufacturing fault or of you mess up an order. If it is manufacturing, you will be able to approach the manufacturer. If you sell second hand things, be honest and don't try and gloss over any faults.
I looked at a bike a few days ago. Had apparently only done 600klm. Yeah right. They forgot to write in their ad "in the last week across broken glass in the bush whilst chasing live bears during a hail storm" In short, the bike had been well used and had a hard time, and if I could tell, then a professional could tell.
