on 30-05-2018 06:21 PM
Hi All,
I'm a fairly new seller on EBay and so far it's worked out pretty well. I do have a shipping issue I am hoping somone has a silve bullet for.
I sell a small item that people buy in a quantitiy for, but this quantitiy can vary from 8pcs up to 100pcs. At the moment I have set a listing quantity which works out to fit (max total weight) a Auspost satchel (1kg → 3kg → 5kg) but the reality is it would be much better for me to simply sell in single lots as the quantities I put down are probably not exactly what the customer wants and have the shipping calculate the best satchel size based on the weight.
I have had a look at the postage rate table but it only allows incrments of 1kg whic means the customer will loose out and pay more than they need to.
Any ideas?
on 30-05-2018 06:50 PM
It's a little bit more work but you could put a note in the description asking them to contact you if they'd like a different amount and you'll set up a special listing for them. You could say how many fit in each satchel size, eg. 1-75 in a 1kg satchel, 76-225 in a 3kg, etc.
on 30-05-2018 07:55 PM
I detailed one approach to a similar problem here: https://community.ebay.com.au/t5/Selling/postage-costs-of-bulk-buying/m-p/2159632#M171011
You can also have multiple listings for the same item if each listing meets a different customer need - various quantities (as long as there is a significant difference between them) are allowed where otherwise they would be considered duplicate listings. I do this with some of my listings, where I have one listing for 10 of something, another listing for 25, and mention in each listing that there's other quantities available in store. The only thing I don't like about that method is quite often people will find the small quantity listing and buy multiples, equal to or even greater than the higher quantity listing (which provides a small discount). I tend to add extras in those cases, but I often also have to shift quantities over.
Other items I create variations for quantity, so buyers can choose between packs of something like 10, 25 and 50. Some of my items I offer in smaller quantities in a variation listing, and I get people mixing and matching between them to get the exact quantity they need. I have a flat rate postage model, though, which I find easier to manage than working out P&H on a per-order basis and means my buyers can just purchase and pay for any number of items without waiting for an invoice etc. Often times I pay significantly more for postage than my buyer has, but pretty much because they've bought a bulk quantity so I consider it a way of providing bulk purchase discounts. (This has its own nuances, or issues, to consider - I frequently have to explain why I can't provide the same low, flat rate postage when I do a custom bulk order and apply a price discount, because my postage rates already provide it as standard; i.e. they can have one or the other, and savings above store prices don't usually kick in until they've bought a really high quantity).
on 06-06-2018 04:46 PM
Hi, thanks for the ideas.
I'm doing the variation method at the moment with my listings along with fixed. I have to have the fixed as EBay also does not allow you to reply with an offer for a variation listing.
06-06-2018 08:57 PM - edited 06-06-2018 08:58 PM
@Anonymous wrote:It's a little bit more work but you could put a note in the description asking them to contact you if they'd like a different amount and you'll set up a special listing for them. You could say how many fit in each satchel size, eg. 1-75 in a 1kg satchel, 76-225 in a 3kg, etc.
any seller who follows this suggestion would need to be very careful in how they word the note in the description.
If a buyer messages the seller with something that the eBay message bots pick up as being an offer to trade off-eBay then the potential buyer just might get suspended from buying on eBay.