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Forum Posts

Signature item returned on delivery?

I've sold an item to overseas, it was send with tracking and signature on delivery. Now I've received the item back as unclaimed.Makes no sense. If tracking shows delivered, it must have been signed for by the buyer. Not sure of next step, maybe best...

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  • 675 Views
  • 9 replies
  • 0 Helpful

The feedback system is broken.

The feedback system is broken. Buyers are able to leave frivolous comments over petty claims. I received a negative comment over a $5 sale. I offered the buyer a full refund which he refused stating it wasn't worth his time returning the item. In thi...

Bidders Not Buying

I'm having issues selling a Samsung Galaxy S7 Edge on eBay. I put up the listing, then the winning bidder messaged me with "Hay im so sorry i have already won one before this one can sell this to someone eles". Annoyed, I cancelled the order and reli...

EBAY PLUS

Hi, Just wondering if anyone knows how a returns procedure works in the case of an Ebay plus buyer returning an item. If the seller has a postage free item and the buyer then returns it does the seller have to refund the full amount to the buyer upon...

Is a featured store worth having?

I have had a standard store for some years and would love to hear from anyone who has gone to having a featured store - what benefits did you get? Many thanks - Sue

User avatar by Community Member
  • 2011 Views
  • 5 replies
  • 0 Helpful

Buyer not responding on wrong address

I had a sale a few days ago and when I went to address the package, I saw that the street and postcode do not match the State.Buyer has put ACT, when google shows it should be VIC. I have messaged the buyer twice asking for clarification. If I don't ...