Big increase in buyers not paying..

[linen*junkie]

I realise sometimes this happens but lately I have noted a big increase in the number of buyers just not paying and I have to open cases, then all is lost, also ignoring my courtesy reminder emails, so don't know if I should offer to 2nd highest bidder, or relist or what !!!! anyone else notice this of late ?

[bigthylacine]

I couldn't agree with you more. It is patently unfair that sellers are unable to leave negative feedback to non-payers. If it were possible to do so non-paying buyers would have their feedback profiles show this and strikes against them would be recorded without going to a dispute. I lost over $100.00 in an auction that had a highest bid of $330.00 when forced to re-list. Potential buyers tend to get very suspicious when items are re-listed as dummy bids are not uncommon, and second chance offers seldom work for that very reason. We need more transparency on Ebay. And don't get me started on "private auctions" , cancellation of listed items (this item broke, this item is advertised elsewhere, etc!) and changing to buy it now for the starting price of an auction. Ebay, lift your game!!!!

[*crikey*mate*]

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@davewil1964 wrote:

But there are sellers that do not through the unpaid dispute process for a wide range of reasons, the strike system does not work - proof of which has been demonstrated a few thousand times on these boards

You can say if, if, if sellers did this .... one million times, the current system simply does not work, there will always be sellers that are reluctant to open unpaid disputes for fear of copping a negative or have trashed stars ... the onus of protecting sellers from non-payers should be on ebay, not other sellers. 

But, but, but sellers, if they bothered to read the rules, would know that a negative can't be left by a NPB, or if it is can be removed by pointing out that no transaction occurred. So ebay already protect the seller (if they bother to acquaint themselves of how the site works, a stretch admittedly), if the seller understands the TERMS and CONDITIONS they agree to and state they have read, when they sign up.

We all agree to ebay's T&Cs when we sign up. How many actually read them? And how many problems are a result of members agreeing to terms that they don't bother reading?

it would seem the problem is a lack of member acquaintanceship/understanding of the rules, rather than a site problem

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Is that the same for when the buyer does pay after a UPI has been opened on them? Once they pay, the transaction has taken place, can they leave feedback then?

[*crikey*mate*]

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@davewil1964 wrote:

We are, however, told that that is an option.

I realise, in this day and age, that people need to be dragged into the obvious, but that doesn't mean that eBay or any other company has to do the dragging. They provide the option, they tell us the option is available, we agree that we have read and understood that the option is available, some of us choose not to avail themselves of the option (usually because they tick the box WITHOUT having actually read or understood what they are agreeing to). Whose fault is that? Not eBay's.

"I sign up to all these sites. They all want want me to read stuff. I don't have time to understand what I'm letting myself into. I just want to sign up, so I tick the box. Why is it my fault when it comes back to bite me? I ticked the box to say I'd read about this stuff, but they didn't FORCE me to actually read it. They could surely have a camera on their website to watch my eyes. Hang on, they are monitoring me?! I'm going to sue the arse off them for invasion of privacy!"

Pffft

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That part doesn't matter. Ticking the box is exactly the same as signing a written contract. By ticking the box, you automatically agree to everything it pertains to, every term and condition contained therein, regardless of whether you have read it or not. (There are a few exceptions, but extremely rare) "I didn't read it" or "I didn't understand it" doesn't fly or get you out of anything.

[springyzone]

Catspj, that seems very unfair to me, that if a buyer doesn't pay, you get the final value commission back but not the listing cost.

I would have thought that at the very least, if ebay is not refunding the listing fee, they would offer you a chance to relist free of charge (providing it sells).

Is that still how it works on ebay? I know years back, you paid one listing fee & if it did not sell, you could relist again free of charge, although if it didn't sell the second time, you got a separate charge.

But at least it gave sellers a second crack at it and i think sellers who have a non paying buyer should be given the same chance.

And if they are not being given it and are left out of pocket by up to $2, as you are, then ebay needs to really clamp down on serial non payers and kick them out.

[pinktoedannie]

You do realise that cross promotions of other sellers items appear on the listing after they purchase.  This can mean they buy something from you, check the listing and see another seller with the same or similar item for cheaper.   Since ebay made these even clearer, putting them between the price and the actual description (previously they were only at the bottom of the page), I think it has caused a lot of people to leave the listing and purchase elsewhere.

If you dont' want other sellers items on your listings you can go into your account and turn off marketing from ebay.. it means your items won't show on other peoples listings but also eliminates other sellers from yours.   Personally I prefer it that way - I dont' want people to click my listing to be presented with other items cheaper from different sellers (they show on active and sold listings).   Go to Account tab: Marketing tools (from memory)

[davewil1964]

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@crikey*mate wrote:

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@davewil1964 wrote:

We are, however, told that that is an option.

I realise, in this day and age, that people need to be dragged into the obvious, but that doesn't mean that eBay or any other company has to do the dragging. They provide the option, they tell us the option is available, we agree that we have read and understood that the option is available, some of us choose not to avail themselves of the option (usually because they tick the box WITHOUT having actually read or understood what they are agreeing to). Whose fault is that? Not eBay's.

"I sign up to all these sites. They all want want me to read stuff. I don't have time to understand what I'm letting myself into. I just want to sign up, so I tick the box. Why is it my fault when it comes back to bite me? I ticked the box to say I'd read about this stuff, but they didn't FORCE me to actually read it. They could surely have a camera on their website to watch my eyes. Hang on, they are monitoring me?! I'm going to sue the arse off them for invasion of privacy!"

Pffft

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That part doesn't matter. Ticking the box is exactly the same as signing a written contract. By ticking the box, you automatically agree to everything it pertains to, every term and condition contained therein, regardless of whether you have read it or not. (There are a few exceptions, but extremely rare) "I didn't read it" or "I didn't understand it" doesn't fly or get you out of anything.

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reread the WHOLE post, and the few before. They are all over 2 months old, btw.