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Buyer asking to pay outside eBay through PayPal

Hey guys. Got a problem. A buyer of my most recent listing wants to pay for the item he won through PayPal, but not through eBay. Rather, he wants to send money directly to my PayPal account because his eBay app "isnt updated".



He's got 100% feedback but yeah obviously eBay policy states you shouldn't complete transactions outside of eBay. What do I do?

Message 1 of 17
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16 REPLIES 16

Re: Buyer asking to pay outside eBay through PayPal

There are eBay and Paypal apps for android phones as well.



The eBay one is pretty useless as it won't let you send invoices or delete listings, but the Paypal one seems okay.

Message 11 of 17
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Re: Buyer asking to pay outside eBay through PayPal

I can update my Apps through my phone, but I have an Android phone..



I love the eBay App but it's dangerous to my spending

_____________________________________________________________

You keep using that word, I do not think it means what you think it means
Message 12 of 17
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Re: Buyer asking to pay outside eBay through PayPal

paypal update august 2012


 


https://cms.paypal.com/au/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/FeesPolicy_full&loc...


 


 A commercial transaction involves buying and selling goods or services, and payments received when you "request money" using PayPal.


 


A personal transaction involves sending money (initiated from the "Personal" tab of the "Send Money" flow or โ€œSend Moneyโ€ through PayPal mobile) to and receiving money into your PayPal account from friends and family without making a purchase, (ie the payment is not for goods or services).


I think the bolded phrase above would make it impossible to make a claim on either the buyer or seller protection policy.


 


personal payments are no longer free when funded partially or fully by a debit or credit card 


 


 see the link


 


 Domestic personal transactions


 


Payment Method: entirely funded by PayPal balance or bank account


 


Free when no currency conversion is involved


 


Payment Method: entirely or partially funded by debit card or credit card Sending / Receiving (The sender decides who pays)


 


2.4% + Fixed Fee (see table below)


 


 

TELL ME AND I WILL FORGET, SHOW ME AND I MAY REMEMBER,, INVOLVE ME AND I WILL UNDERSTAND Confucius 450bc
Message 13 of 17
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Re: Buyer asking to pay outside eBay through PayPal

Sorry.....


 


 I should have made this bit clearer.


 


 In my view it would be impossible to make a claim on the buyer or seller protection policy for a personal payment because the policies relate generally to goods.


 


Personal payments cannot be used for goods or services therefore claims for the non delivery, the poor quality, breakages during freight or counterfeit items..... whatever????


 


 could not be entertained when the payment is flowed through the personal tabs.


 


I think paypal worked out they had a "profit leak" that needed to be plugged


 .


A personal transaction involves sending money (initiated from the "Personal" tab of the "Send Money" flow or โ€œSend Moneyโ€ through PayPal mobile) to and receiving money into your PayPal account from friends and family without making a purchase, (ie the payment is not for goods or services).


 


 


I think the bolded phrase above would make it impossible to make a claim on either the buyer or seller protection policy

TELL ME AND I WILL FORGET, SHOW ME AND I MAY REMEMBER,, INVOLVE ME AND I WILL UNDERSTAND Confucius 450bc
Message 14 of 17
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Re: Buyer asking to pay outside eBay through PayPal

The buyer could just make a PayPal payment and select "eBay goods"

_____________________________________________________________

You keep using that word, I do not think it means what you think it means
Message 15 of 17
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Re: Buyer asking to pay outside eBay through PayPal

Let him pay however he likes.



When you get the payment, mark it as paid like it was a bank deposit.



Easy.

Message 16 of 17
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Re: Buyer asking to pay outside eBay through PayPal

Annie........buyer has probably given up by now...I would have:-(

don't take life too seriously.......it's not permanent
Message 17 of 17
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