Buyer confusion over click and collect

[stickerswa]

I didnt realise Woolworths click and collect was being automatically added to my listing. The last couple of weeks sales have been way down. 

I removed the click and collect option a couple of days ago and set it back to straight post.

Suprise suprise ...sales have picked up.

Just coincidence ????????

[collect247]

Yes it is because a buyer doesn't have to select it 

[kopenhagen5]

Interesting point though.

Perhaps some buyers see it on the front page and think that's the method used then go to another seller.

Considering the bad publicity C and C has gotten over social sites.

[lyndal1838]

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@scrambler3333 wrote:

Yes it is because a buyer doesn't have to select it 

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But many buyers don't realise that they have options.   Several have come to the boards complaining that they cannot take advantage of the Free C & C becaue they dont liver near Woolworths.

They took a lot of convincing that the seller could also send directly to them with the same Free postage.

[the_pooze]

I agree there must be some connection as I have had exactly the same experience.

Saw that I'd been automatically been "opted in" for C&C, removed in and all of a sudden sold as many items in one week as I'd sold over the previous month.