Buyer has changed address.

j*oono
Community Member

Yes, I know that I am supposed to post to the one that I get from Paypal but the buyer is still registered with their address in NSW and the address from Paypal has changed to a business type address in Victoria.

 

It's only a Target skirt so nothing to worry about.  Annoyed though that I already addressed the tough envelope to the NSW address that was showing in my ebay before they paid.

 

Little bit concerned...

 

Joono
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Buyer has changed address.

Sorry, just re-read your post - is the address in 'View order details' still different than the address on the PayPal notification? They should be the same once the buyer has checked out and paid, because part of the whole process of checkout (aside from sending the money) is providing the shipping address, so the order details should be updated once that happens (I generally don't even get the view order details link until after the buyer checks out).

 

Message 21 of 25
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Buyer has changed address.

I'm just going to send it to the new address as the one on ebay has also updated.  

 

The thing is that the 'Your item sold' email did state the original address as the buyers postal address and I did have the view order details link which showed the buyers postage details as the original address.  

 

They even had the link to print postage label for the original address.  That's a bit of a mistake by ebay.  I've checked because I have a couple of other things waiting for payment and I can print the postage labels before they have paid  if I wanted to but I don't use the labels.

Joono
Message 22 of 25
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Buyer has changed address.

The button to print a Postage Label is displayed but I don't think you can actually print it until the buyer has gone through checkout and either paid by PayPal or you've marked it as paid. I tried to check one the other day before a buyer paid but I was too slow.

Message 23 of 25
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Buyer has changed address.

Thanks Bigbrick.

Joono
Message 24 of 25
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Buyer has changed address.

You can print the labels before a buyer has gone through checkout and / or paid. 

 

I have done so several times with buyers who have paid by bank deposit - some of these buyers have gone through checkout and others haven't.

 

I usually print the label prior to marking paid.

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