Buyer paid but changed mind

Buyer bought and paid for wardrobe on a collection only listing and then realised they lived miles away and it would cost too much to collect and want a refund. Where do I stand? Do I gave to refund as lusting was clear!!
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Re: Buyer paid but changed mind

That should read do I have to refund as listing was clear!!
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Re: Buyer paid but changed mind

Yes, I would issue a refund and then send them a request for cancellation, using the buyer changed mind option. If they don't accept the cancellation, I think you can close it in 7 days to get your fees back.

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Re: Buyer paid but changed mind

Refund less the fees and storage costs because if they decline the request to cancel then you are stuck with the fees.

If they accept the request then refund the remaining amount.

 

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Re: Buyer paid but changed mind

Matthew, these are the AUSTRALIAN ebay discussion boards. You would be better asking on the UK boards as that is where you are located.

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Re: Buyer paid but changed mind


@matthew197801522 wrote:
Buyer bought and paid for wardrobe on a collection only listing and then realised they lived miles away and it would cost too much to collect and want a refund. Where do I stand? Do I gave to refund as lusting was clear!!

Sorry, can't resist, was it listed in the adult section with reference to jumping off the wardrobeWoman LOL

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Re: Buyer paid but changed mind


@phorum_junkie* wrote:

@matthew197801522 wrote:
Buyer bought and paid for wardrobe on a collection only listing and then realised they lived miles away and it would cost too much to collect and want a refund. Where do I stand? Do I gave to refund as lusting was clear!!

Sorry, can't resist, was it listed in the adult section with reference to jumping off the wardrobeWoman LOL


Oh, I didn't think of it like that, I just thought he must be from New Zealand and may have had some fush and chups after he'd finished preparing his lustings.

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