Buyer retracts bids on 2 item

[Anonymous]

I had a buyer bid on 2 of my items 4 days ago

i noticed today that the buyer had retracted the bids on BOTH of these items yesterday. They were both opening bids.

so i check bid history and see that the buyers name has asterixes and there is no reason for why these bids were retracted. (asterixes mean i cant add buyer to BBL)

so clicked on the buyers name and it brought up their bidding  history and it said that they have had 118 bid retractions in the last 30 days

whats the deal here? i thought you had to have a legitimate reason for retracting a bid (eg bid wrong amount, or seller modified listing etc)

surely this isnt right

[amber-eyed-girl]

By policy, you do need to have a valid reason, taken from a limited list.

the asterisks are there to protect the identity of the bidder, until a sale.

if you bid, your ID would be shown with asterisks also.

all you can do is refer the bid retractions, to eBay, and ask them to look into the full retraction history of the bidder.

customer support, top right.

[lyndal1838]

I thought the seller could see the full ID of bidders?  When did it change?

OP, are you sure you were logged in when you checked the ID of the buyer?

[Anonymous]

you are right lyndal.. i wasnt logged in

i just checked and this bidders ID is viewable to me now and the reason "entered wrong amount" which is clearly wrong as it was an opening bid

the strange thing is this bidder has won another auction of mine and has already been in contact regarding payment

im currently debating asking why this person withdrew bids on 2 other items

this person also has feedback hidden but at 100% (over 300 FBs)

[lyndal1838]

It may have been the opening bid on your auction but even you as the seller has no idea what their highest bid might have been...that would only become apparent when another bid was placed by someone else.

However, if the reason was correct, to be in accordance with ebay rules they should have placed a corrected bid immediately.

If the bidder is a buyer only s/he will always have 100% positive feedback.

I would not bother contacting the bidder....just report them to ebay for excessive bid retractions.  You risk negative feedback on the current transaction if you annoy them because of the retractions, and it is unlikely that they will rebid anyway.

[amber-eyed-girl]

Good point Lyn.

I thought the seller could see the names correctly too...but with all the change around here lately!

yes, don't ask why, just leave it as far as the bidder is concerned, apart from reporting the retractions.

[Anonymous]

well my only worry now is this bidder has won one of my auctions and is still yet to pay.

I got a message from them on the second day after winning saying "just letting you know that i will be paying next week" (that was on Friday)

i have since asked them when they will be paying this week. Im thinking if i hear nothing from them in the next couple of days i will open a UID case

[amber-eyed-girl]

http://offer.ebay.com.au/ws/eBayISAPI.dll?bidderblocklogin&hc=1&hm=uk%601d71f%2B6723

if they don't pay, block them so they cannot do it to you again.

[Anonymous]

oh i will be definitely adding this buyer to my BBL regardless of if they pay for this item or not... 118 bid retractions in 30 days.. yeah no thanks.. lol

and im not that fussed with opening a UID case if they dont pay... oh well ive given them the opportunity to pay we will see what happens i guess

[amber-eyed-girl]

You should open the case, so they get a non paying strike.

a couple of those and other sellers can autoblock them, if they choose to block bidders with strikes.