I have a buyer who has purchased three items which have been consolidated into one order & a discount given for the multiple item purchase . Nothing has been actually paid yet. Buyer now wants to cancel one of the items - how do I do that?
As it is not paid, you probably have to uncombine the invoice - send a new invoice for the two he wants to buy, and send a cancellation request for the one he wants to cancel. Trickier if he had paid then decides to cancel one of the purchases.
As it is not paid, you probably have to uncombine the invoice - send a new invoice for the two he wants to buy, and send a cancellation request for the one he wants to cancel. Trickier if he had paid then decides to cancel one of the purchases.
