Buyer who negs everyone

[collectocopia]

Just had a buyer that was sending me slightly odd messages, so checked feedback and noticed they have negged every second purchase they've made, the latest was for a $3.25 purchase. What can be done about this ? I've worked so hard to gain my 100% but feel this person likes to throw their weight around over very little

[digital*ghost]

Have they made a purchase from you? If not, you can prevent them from doing so (or making any more if they have) by adding their ID to your Blocked Bidder List.

This link should take you to your list, and you can type in (or copy / paste) their ID

http://offer.ebay.com.au/ws/eBayISAPI.dll?bidderblocklogin&hc=1&hm=eog4d71f%2B%3F27c

Edited to add - if they have already purchased from you, how to handle their messages and hopefully avoid an unwarranted neg would depend a bit on what the nature of the messages is.

[k1ooo-slr-sales]

put them on your blocked buyer list

http://offer.ebay.com.au/ws/eBayISAPI.dll?BidderBlockLogin

edit:  what digi says 

[springyzone]

If they have already bought from you, then the deed is done and you need to be very polite and factual, as helpful as you can.

Then cross your fingers you are not one of the even number of purchases!!

But if you do get a neg, give a bit of thought to the wording of a factual reply to defend yourself.

[plonkacolin]

is it a buyer from w.a

theres a buyer from perth leaving negs for most of her buys

ebay does nothing shes been doing this for months

[plonkacolin]

31 negs she has left now for the past 3 months amazing how she gets away with it
so not fair

[ourphonecase]

Apparently eBay is introducing a new policy that will punish those types of buyers soon so I hope they get on that and fulfil it

[springyzone]

That sounds interesting, but exactly what do they plan to do?

I would imagine it is a bit of a minefield in that someone might genuinely hit trouble with several sellers in a row.

Can't say it has ever happened to me personally but I've had the very occasional bad experience.

Mind you, if someone has given over 30 negs in 3 months, my suspicion is that this person would be better off buying elsewhere as they have poor judgement. Or else don't read the ads. Ebay isn't for them.

[jellybirddesigns]

Can you please follow this buyer and let us know when you do so as this is the only way we can get to see their user ID so we can add her to our blocked lists.

[padi*0409]

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@ourphonecase wrote:
Apparently eBay is introducing a new policy that will punish those types of buyers soon so I hope they get on that and fulfil it

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And therein lies the problem phonecase, eBay can be very tardy in enforcing their own policies, a glaring example (among many) would be the inaction taken on serial bid-retractors......................................