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Making Terms of sale (esp. Postage cost) explicit

I think sellers' worst critics are probably other sellers ! This is not a complaint, but rather an observation, based on my own experience as a buyer last night. I purchased two art prints (unframed) and although the seller combined postage for the 2...

Buyer wants refund - 'item not as described'

Hi all, I've encountered a problem with a recent buyer and thought I'd come on the boards for some advice. This buyer purchased an authentic branded belt from me after many negotiations of prices, and saying that she seems to have seen some marks (wh...

Been on Holidays, and have come back to disarray. :(

O.kSo I set my store to holiday mode. From the 4th of Jan to the 25th. I leave all my items up there for sale still as I thought it would be best to get some sales rather than none from removing my listings whilst gone.So I sit down this arvo, go int...

Positive comment as negative feedback

I just got my first negative, and while it may not affect my sales as only a casual seller, it is disappointing. Strange thing is buyer left postive comment, so how do you accidently leave negative when it has several promts before you actually post ...

User avatar by • Community Member
  • 2390 Views
  • 12 replies
  • 0 Helpful

Unfair feedback due to Aust Post slow delivery

I received my first negative recently which dropped my feedback score from 100% to 97.5%, which looks really bad. Not sure why it dropped so much even though I have over 100 feedback total. Also felt it was unfair feedback as I posted the next day af...

User avatar by • Community Member
  • 1847 Views
  • 14 replies
  • 0 Helpful

No wonder some Buyers get cranked off

I'm a hobby Seller on eBay and am used to the often ludicrous, unrealistic and outlandish demands of some Buyers but, now I reckon I've struck the most unreasonable, arrogant and selfish Seller out which makews some of the most impossible Buyers seem...

User avatar by • Community Member
  • 714 Views
  • 4 replies
  • 8 Helpful

One off courier

I am selling a guitar and have been asked to ship from Melb to Bathurst. Never sent anything this big so am looking for advise/options for couriers. The guitar is listed for $1,000 so I am guessing I should insure. Any suggestions? Ta.

User avatar by • Community Member
  • 466 Views
  • 3 replies
  • 0 Helpful

Resolved! Has anyone opened a facebook store

I have noticed all the ads for opening a facebook store. Has anyone done this? Have you sold things on facebook.?I just want to know if it's worth trying.any ideas?

User avatar by • Community Member
  • 1007 Views
  • 7 replies
  • 0 Helpful

150 Free Listings

Just got the promo for good old 2664, single quantity only. http://sellercentre.ebay.com.au/promo/2664

Update please - Postage delays in Canada

Some months ago I excluded Canade as a postage destination due to consistent and lengthy delays in the delivery of items. Do others know if this has improved/resolved itself. Canada was my 3rd biggest international market so I would like to get back ...

User avatar by • Community Member
  • 1457 Views
  • 16 replies
  • 0 Helpful

Resolved! item undelivered germany

i sold a dvd set to someone in germany, it has full tracking via australia post.tracking shows it arrived in germany on the 29th of december.its now had 3 attempted deliverys, on the 30th, 31st and 2nd.if its not delivered (i put return to sender on ...

User avatar by • Community Member
  • 2168 Views
  • 66 replies
  • 0 Helpful

How to set automatically open unpaid item case?

Dear friend, Thanks for your attention. Would you like to let me know how to set open unpaid item case automatically? I can't find a extrance. Thanks for your kindness and help. Kind regards, Suki

Resolved! Australia Post either don't get it or they do big time.

Last week I sold an item for 10 dollarydoos, the winning bidder sniped it at the last minute. To my shock he was from the Russian Federation. As usual they didn't contact for postage quote blah blah.As its proved just as dificult to solve world peace...

How can I connect my stripe account with ebay?

I was wondering if anyone else is using stripe to process card payments. I am already using stripe as part of my official website, and was hoping to be able to use my account here on ebay to process other payments. Has anyone been able to do this? Th...

User avatar by • Community Member
  • 1918 Views
  • 1 replies
  • 0 Helpful
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