Buyer who purchased numerous items

[glenashbec]

Just got this message from a buyer who has purchased around 20+ items from me and after 6 days, still hasn't paid - she is requesting that I sent her (for free) other items of mine that weren't sold -

******
So are you saying that after paying you just over $900 ( after accepting the two offers for the hoodies ) & having to take out a disability pension loan to pay you for everything , you won't add the other clothes that no one wanted & bidded on ? You can't be serious , surely ?

I'm also worried about another feedback you received from a buyer that didn't get their item from you & you never responded & they had to open a dispute with eBay to get their refund for the item that they never received from you (which so happened to be a rare lip servive item just like some you have listed as rare that i have purchased from you ) I'm really worried as I'm sure you can under stand after all the money I'm paying you will be paid with my disability loan which will be taken out of my pension for the next 6 months which means all the money im paying you with is all the money I would have had to spend for the next 6 months which only leaves me money for rent , food , bills , medication & nothing else for six months.

After having said all this & letting you know how much I'm going out of my way to pay you for everything & how it's going to be effecting me for the next six months how can you seriously say thats all you can do for me ?
I'm really needing you to include all the items that didnt get bidded on because nobody wanted them , to show me that you really do appreciate what I am trying to do for you.

I do appreciate you including the two items you sent me a message yesterday saying you were adding for me
( this will be a nice surprise for me as i havnt had anybody surprise me caringly with anything since my beloved ten year old son who used to make me special gifts & that will be exciting.
*******

I'm not sure what to do?

[chameleon54]

Harley is correct that feedback extortion is a reason ebay will remove negative feedback. Feedback extortion is when a buyer asks for items or services ( eg. free, express or reduced postage costs ) that where not included in the original listing. I have 

had success every time I applied to have negs removed for this, so it appears ebay do follow through on this one.

[elusiveeditions]

I'm very glad ebay agreed! That 'buyer' and others like them make me soooo angry.

I too would take Harley's line- throw the stuggle card straight back, and if I got one more msg like that- unpaid case and block. More front than Myers, ughh.

Have a lovely trip, sounds exciting 🙂

[twyngwyn]

http://www.abc.net.au/news/2015-12-22/earth-to-get-christmas-asteroid-full-moon/7049324

The full moon is supposed to be tomorrow....some people are just lunatics 🙂

[*tippy*toes*]

Like Harley, I get insanely mad when someone pulls the woe is me disability card. That's her problem if she has to take out a loan to pay for the stuff, not yours. She bid on the items, no-one held a gun to her head. Add her to your blocked buyer list immediately. Add her associate who left all the negs too. That will stop them trying to buy anything else with the express purpose of trashing your feedback. http://offer.ebay.com.au/ws/eBayISAPI.dll?BidderBlockLogin

Also make sure you have buyer blocks in place to stop people who have 2 or more non paying strikes buying from you, because often these people are repeat offenders. Tick the box down the bottom to say that blocked buyers can't contact you (it won't stop her as she is involved in a current transaction, but will stop any future contact once 60 days has passed). http://offer.ebay.com.au/ws/eBayISAPI.dll?BuyerBlockPreferences

EBay will remove the negs as the items weren't paid for. Once the disputes close they should come off automatically within a few days, but if they don't, call them and they will remove them while you are on the phone.

I had someone pull the disability card on me, so I threw it straight back at her. She accused me of ripping off the disabled. I saw red and had to wait a day until I replied to her otherwise I would have ripped her a new one. I have yet to see one buyer where it obviously shows "I am disabled or I am a disability carer" anywhere on their account, so for people to pull that stunt is disgusting.

[mbselections00]

Best of luck, safe travels & have a wonderful Christmas. 

I just hope you weren't relying on the proceeds of the sales for your trip.

[glenashbec]

It would of been nice to get those funds but I already accommodated for my trip.

My husband lives in LA and he has gone way overboard with food and we have all our tickets purchased so I'm covered thank god!

[phorum_junkie*]

Gosh I hate with a passion people pulling the disability card.

Absolutely, I would go so far as to say the majority of people who try this are not disabled, those of us who are usually want to be treated the same as the able bodied and being disabled does not always mean you are short of money anyway.

It denigrates all those who fight for the disabled not to be discriminated against when people want to be treated differently.

[the_great_she_elephant]

The buyer sounds to me like a professional writer of begging letters  - the kind of person who hounds celebrities and lottery winners with sob stories.

[trudy66]

thats the sort of experience that leaves a rotten taste in your mouth and also makes the whole ebay thing a stressful negative. It seems this time of year really flushes out the low life and they are everywhere.

I am so pleased you have resolved the issue before leaving so fly away and feel free and have a really lovely holiday and make some memories with your daughter.