Buyers repeadetly not paying for offers

[jess9251]

I've been selling some products to get rid of them, and I've had offers enabled to hopefully get quicker sales. But about 3 times I've received a reasonable offer and accepted it, but around 1-2 days later the buyer contacts me and says something like "I bought it by mistake" or "I didn't know I have to pay when I make an offer". Most of these accounts are old ones that have bought and sold with positive feedback. Is it possible they've been hacked? Next time I'm turning offers off, but is there anything I can do if anything like this happens again? I'll post some of my messages with these buyers. 

Many Thanks

 

[springyzone]

As a buyer, I always make an offer if I see it as available on an ad for something I want to buy, but I try to make it what I hope is a reasonable offer, if that makes sense.

For example, I recently offered $23 on a $25 item. It was accepted within an hour or so, I paid & it was lodged at PO, all within about 3 or 4 hours.

I would have felt $20 was a low ball offer and would not have expected it to be accepted.

If a seller did not have auto price ranges in place, that would be a good time (in my opinion) for a seller to make a counter offer. It would definitely help weed out the tyre kickers.

But for example, if I had offered $24 on the $25 item and the seller made a counter offer of $24.50, I might find that a bit tedious. I really do like a quick turn around time and I am not always online.

So I do think counter offers definitely have their place but I suspect if someone makes a fairly close offer on an item (within 5-10%) then they may be more genuine than someone who makes a really low ball offer & it probably isn't necessary to make counter offers to them.

[sugar249]

---

@springyzone wrote:

But for example, if I had offered $24 on the $25 item and the seller made a counter offer of $24.50, I might find that a bit tedious. I really do like a quick turn around time and I am not always online.

---

Maybe I am a grumpy person, but had a seller come back with $24.50 on your offer,  I would have walked away.  Thats almost a reverse lowball, LOL.

[countessalmirena]

If I’d been prepared to pay full price but thought I’d try for a bit of a discount as the option seemed to be there, the $24.50 counteroffer would not prevent me from accepting. I don’t haggle unless I’m seriously interested so I suppose I take emotion right out of it.