on โ18-01-2014 10:57 PM
A buyer won a bidding on a shirt I was selling on the 15th and after I sent the invoice, they said they couldn't pay until the 4th. Can I cancel this transaction or do I just have to wait it out?
on โ18-01-2014 11:34 PM
4 days after the date and time of the sale you can open a non payer dispute.
To do this to the right of the sold item is a drop down, click on Resole a problem and follow the prompts to open a non payer dispute then 4 days later if they still have not paid you can close it and they get a non payer strike, they are blocked from leaving feedback and you get your fees back.
If they can not pay they should not bid and deserve the strike against their account.
on โ18-01-2014 11:35 PM
you'll have to tell them that you are not preepared to wait
4 days after the sale you can open a non payment dispute
then you have to wait anothr 4 days and if they still havent paid,
you close the dispute, get your fvf back and relist.
on โ19-01-2014 08:21 AM
I'm happy to wait a few days if asked but I think 3 weeks is a bit much to expect.
on โ19-01-2014 08:49 AM
on โ19-01-2014 01:16 PM
A (possibly) interesting and (somewhat) related story...
I recently had a buyer purchase an item that went unpaid for several days. Nearing the end of a week since purchase (which is how long I personally allow for payment), I sent them a follow-up message and received a response exactly 2 minutes later saying "sorry, my nan died today, I can't pay until x date".
I replied with sincere condolences, and told them that under the circumstances, I felt the best thing to do was initiate the process to cancel the transaction, as I was not able to hold the stock for that long and it would mean they didn't have to worry about paying for it. I let them know that they would not have to do anything further, and once the process was finalised, they would no longer have the item awaiting payment.
Then I opened the UPI dispute.
5 minutes later, they paid. o_O
on โ19-01-2014 02:28 PM
It creases me up when they use the deceased relative or other unlikely tale. The tragedy, disaster, end of the world or whatever would have to have happened between 12 hours before auction end and a few hours after else they could cancel their bid or make their payment. Pardon my scepticism but what are the chances?
โ19-01-2014 03:14 PM - edited โ19-01-2014 03:15 PM
In my case, it was a $5 BIN item with less than $2 postage. I do not know what could have prevented payment at that time, but didn't ask because I allow 7 days anyway and thought one family tragedy is one too many for anyone ;). In saying that, since Nan (sadly) passed a week after the purchase (on the day of my query), I can only presume she, at least, was thankfully alive (and possibly kicking) at the time of purchase.
on โ19-01-2014 04:31 PM
I used to work in a respite care facility for adults with learning difficulties and we always had at least one emergency bed. We got a bit peeved after one particular family asked for immediate admission so they could go to the funeral, overseas of course. There might have been some sympathy if this wasn't the 6th Granny they had burried!