on 04-01-2017 01:42 AM - last edited on 04-01-2017 04:15 PM by mc_remington
I am selling real Items not boxes if you know what I mean, I am selling a so called "(YouTuber Bundle) 500Gb PS4 (Jet Black) Elagto HD 60 + RIG Headset + 2 PS4 Games" Local only, if a buyer buys it for $500 (any amount) and he picks it up and pays with PayPal, can he put a dispute or refund,ect? Example : He picks up the items pays with Paypal and he wants a refund (item dosent work,ect) Will he get his money? If so he has to return my items right? Like I have to press a button saying he has returned them? If so please tell me thanks.
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on 04-01-2017 02:27 AM
@ra7250 wrote:
I am selling real Items not boxes if you know what I mean, I am selling a so called "(YouTuber Bundle) 500Gb PS4 (Jet Black) Elagto HD 60 + RIG Headset + 2 PS4 Games" Local only, if a buyer buys it for $500 (any amount) and he picks it up and pays with PayPal, can he put a dispute or refund,ect? Example : He picks up the items pays with Paypal and he wants a refund (item dosent work,ect) Will he get his money? If so he has to return my items right? Like I have to press a button saying he has returned them? If so please tell me thanks.
if you have not been completely honest in your item description you may have some after sales problems. This includes your description being deceptive by omission of information a reasonable member would expect you to include to prospective buyers through the wording of your description.
I note that you are listing "Used" items that do not always work as they should. Check item descriptors here:
http://pages.ebay.com.au/help/sell/contextual/condition_1.html
I see that "Used" means: An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller's listing for full details and description of any imperfections.
If a buyer views your description on their mobile device and buys and later feels that you misrepresented the condition because they think it should have been listed as "For parts or not working" then they may seek a refund.
I think the old adage "Honesty is the best policy" sums up the advice that most posters will offer you here.
on 04-01-2017 02:27 AM
@ra7250 wrote:
I am selling real Items not boxes if you know what I mean, I am selling a so called "(YouTuber Bundle) 500Gb PS4 (Jet Black) Elagto HD 60 + RIG Headset + 2 PS4 Games" Local only, if a buyer buys it for $500 (any amount) and he picks it up and pays with PayPal, can he put a dispute or refund,ect? Example : He picks up the items pays with Paypal and he wants a refund (item dosent work,ect) Will he get his money? If so he has to return my items right? Like I have to press a button saying he has returned them? If so please tell me thanks.
if you have not been completely honest in your item description you may have some after sales problems. This includes your description being deceptive by omission of information a reasonable member would expect you to include to prospective buyers through the wording of your description.
I note that you are listing "Used" items that do not always work as they should. Check item descriptors here:
http://pages.ebay.com.au/help/sell/contextual/condition_1.html
I see that "Used" means: An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the seller's listing for full details and description of any imperfections.
If a buyer views your description on their mobile device and buys and later feels that you misrepresented the condition because they think it should have been listed as "For parts or not working" then they may seek a refund.
I think the old adage "Honesty is the best policy" sums up the advice that most posters will offer you here.
on 04-01-2017 02:42 AM
My personal opinion....
There is no such thing as "sometimes defective". Something is either not defective (fully functional at all times), or defective full stop (not fully functional at all times).
At this point in time, I honestly question your integrity, considering the nature of your previous listings. As such, I feel reluctant to provide any further information that could be used to create 'refund proof' scam listings. Not that there really is such a thing.
As above, be clear and 100% honest in your dealings, and you'll be more likely to have successful sales.
on 04-01-2017 03:09 AM
on 04-01-2017 03:10 AM
04-01-2017 03:47 AM - edited 04-01-2017 03:51 AM
@ra7250 wrote:
One the of the ears for the headset doesn't get sound most of the time you use it, what should I say?
I agree with digi about not helping you to prepare a listing that would prevent a buyer from being refunded should one be warranted.
However, I feel that I can help you prevent anyone from buying your item through being more honest in your listing.
Start with the condition. If you are going to keep the faulty headset in the listing you need to change the condition to "For parts or not working".
Then, revise the content of your description to remove the RRP's. Surely nobody would think that a faulty item that has an earpiece that doesn't get sound most of the time would have a bundled RRP of $1110 with a Buy-It-Now price of $1100 !!!! ARE GAMERS THAT STUPID that they would believe such BS??????
edit: just checked your listing again. You don't say "one earpiece doesn't get sound most of the time", you say "Defective Sometimes". There is a big difference, and if you can't see that then you are beyond help.
on 04-01-2017 03:51 AM
@ra7250 wrote:
So one of the ears doesn't receive should all the time so what should I say?
I'm more interested in the PS4 console itself. What version is it? Hard drive capacity? Where are all the cables... Could just be your photos, but it doesn't look like any of the PS4s this household has had (and we've gone through 3 😉 ). Looks more like a box painted matte black.... so clearer photos of that, plus a lot more information about it, would be plus.
on 04-01-2017 03:58 AM
on 04-01-2017 03:59 AM
on 04-01-2017 04:01 AM
my mistake in the edit (it is late and I need sleep). It is the Amplifier that is "Defective Sometimes". Your edit of the listing does state clearly that one earpiece does not work. However, you do still have the RRP's.
Geeze, will this thing even work for the buyer? Headset with earpiece that doesn't work, Amplifier that is Defective Sometimes!!!!!
I like this line from your listing "The listing also has a RIG Headset with a amplifier so you can listen to music with the headset and game,chat audio at the same time!" (my bolding).
Now that is the funniest thing I have read in a listing so far this year, I know we are only a few days into this year, but I do read a lot of listings each day!!!!!
You should change it to: "The listing also has a RIG Headset with an amplifier so you can listen to music through one ear with the headset and game, chat audio at the same time only when the amplifier decides to work!"