on โ11-07-2021 07:21 PM
Buyer opened a INR case on ebay, ebay ruled in my favour. Can the buyer still go to PayPal and open another dispute there? I mean, on the buyer's PayPal it would be shown as paid to eBay rather than me, the seller.
on โ11-07-2021 07:26 PM
As far as I'm aware, if they paid by Paypal then they still have Paypal protection as a buyer.
on โ11-07-2021 08:40 PM
Yes, but you'll be covered.
"
Seller protections
If the transaction is eligible for protection, we'll cover the amount of the dispute, and waive the fee in the following situations:
When a buyer reports that they haven't received their item:
Prior to the payment dispute being received: an eBay Money Back Guarantee claim of the same type for the transaction in question was closed with eBay determining you weren't at fault"