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Refunded item arrived - Buyer & eBay Don’t Care

Seeking advice on whether to pursue legal action out of principle. In summary: - I posted the $400 item from Australia to USA - The item had tracking - Upon noticing that the USPS had misdirected the item I contacted them and they corrected this. - T...

User avatar by • Community Member
  • 601 Views
  • 14 replies
  • 1 Helpful

Return Policy

Hello - Can any one confirm me below statement is true"however for such cases it is our policy for the sellers to bear the loss when an item is received damaged.

contacting buyers

eBay is making it increasingly difficult to provide customer service sometime i NEED to contact s buyer. Usually the contact buyer butting links through to my inbox. Right now i have my hand in a splint after an injury, and cant get items out on time...

User avatar by • Community Member
  • 170 Views
  • 1 replies
  • 0 Helpful

Become an eBay Seller Expert

Strange email received today inviting selected Sellers to become eBay Seller Experts. $10 AUD sign-on bonus and $1.20 AUD everytime you successfully support an eBay seller. Email all looks legit. But no message in my eBay messages in the Seller Hub f...

Unknown invoice charges

Hi, I have recieved an invoice for 24$ which I have NEVER selected to pay ebay any extra ad promotion or anything and I would like to see if theres a way around this because I have never ever selected to pay for anything ebay related and ive been usi...

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  • 150 Views
  • 3 replies
  • 0 Helpful

Proof of transaction

I have dance studio in Melbourne (Aust) and sell large Dance Mirrors as a side business on Ebay. We had a customer buy mirrors, we delivered them, they then put a dispute on ebay that they didn’t recognise the transaction, I provided evidence (photos...

User avatar by • Community Member
  • 359 Views
  • 11 replies
  • 0 Helpful

Resolved! Is it ok to delete items off my "sold list"

I have never really thought about deleting items off my "sold list" Just wondering if or when to do this? maybe after the item is received and feedback left? However, I have this annoying message saying I need to leave feedback for an item. I can't l...

Resolved! Send Offer to Buyers - Any Success

Is anyone willing to share their levels of success with using the "send offers to buyers" feature? I'm currently at 0 sales from 22 offers sent. I usually knock 10 - 15% off the BIN price. Still no interest from the watchers. Funny thing is 6 of the ...

Unable to list Item

Hi All, Just returned to try to sell an item for the first time in ages, but when I click "list item" it takes me to the "We've looked everywhere" error page. Its just a graphics card, Im sure ive filled everything out correctly Tried multiple times....

I will go oversea for 2-3 months at end of 2021, can I still login to eBay with different network?

I will go overseas for 2-3 months, I still need to log in to eBay so I can continue the business. I heard of the IP address and internet address issues. People suggest I use the VPS service, but VPS will give me a brand new IP and clean cookie which ...

Buy clames iPhone 12 pro max is faulty

Hey guys,I recently sold an iPhone 12 pro max on eBay.The buyer recently came back to me and advised the item was faulty. She advised the item did not have sound, the volume buttons did not work and the home button was sticky. I advised her as the it...

User avatar by • Community Member
  • 428 Views
  • 8 replies
  • 0 Helpful

Resolved! Multiple orders - can't enter feedback

For two weeks now since ebay changed the system it has been impossible to leave feedback for single buyer/multiple order. If someone purchases two or more items I get this error message when entering feedback.We ran into a problem saving your Feedbac...

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