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International large letter changed

Australia Post has changed their rules for large letters sent from Australia overseas - they now require us to pay parcel rates for even the smallest items (like a keyring, or pendant). Parcel rates are over AU$12 instead of the $3.20 effectively clo...

User avatar by • Community Member
  • 387 Views
  • 8 replies
  • 0 Helpful

Beware scam phone calls supposedly from eBay customer support

Hi everyone - I received a telephone call this morning supposedly from eBay customer support. They informed me that 1 of my orders from 3 March has been returned to eBay head Office Sydney. I have just spent the past 2 hours going through all my sale...

User avatar by • Community Member
  • 14472 Views
  • 32 replies
  • 1 Helpful

buyer makes a claim

i have a buyer who has made a claim the item he recieved is different to what advertisedof course this is not true he recieved the item last thursday and took a week to complain? if i had recieved an expensive pur that was different when i opened the...

User avatar by • Community Member
  • 433 Views
  • 10 replies
  • 0 Helpful

Sellers!! Check your banking institution for International Fees for paying ebay monthly Seller fees!

Hi all,just a 'heads up' for everyone... My ebay seller fees are paid monthly via Paypal - drawn from my CBA credit card if insufficient paypal funds are available.I was checking my CBA netbank & noticed that an 'International Fee' of 3% was charged ...

User avatar by • Community Member
  • 20989 Views
  • 49 replies
  • 2 Helpful

Free postage that isn't

I have just sold two items but been informed that the buyer had gotten the impression that the postage was free. I am certain I specified postage but only local pickup was listed.

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  • 220 Views
  • 3 replies
  • 0 Helpful

Ripped Off Fraudulent claim

Just Sold an item and posted it the same day to meet my Ebay requirements only to get a message stating the buyer did not authorize the transaction.I messaged the buyer to confirm and they told me it was a member of the household who purchased it .It...

eBay to Change Seller Listing Experience

https://www.ecommercebytes.com/2021/01/19/ebay-to-change-seller-listing-experience/ I wonder if this is why all our 'portrait' thumbnail photos in stores are carp at the moment??

User avatar by • Community Member
  • 231 Views
  • 0 replies
  • 0 Helpful

Resolved! AusPost refunded buyer... who refunds seller

G'day all.Long time (occasional) seller, first time poster & problem. I sold an item a few weeks ago, and posted via Australia Post (purchased via EBay 'Print Postage') which includes Tracking and Insurance upto $100. The Buyer paid $39.99 + $15.35 p...

User avatar by • Community Member
  • 517 Views
  • 4 replies
  • 0 Helpful

Scam Listings

I have noticed an increased number of very obvious scam listings of late in some of the categories on eBay I follow.To the experienced eye they are obviously a scam, but it could also be very easilly to get fooled.For example, 1 oz gold bullion bars ...

Resolved! Australian Sole Trader with Registered Business Name and ABN, but can't find where to add this

I'm a sole trader with an Australian registered business name and ABN, but I can't find where or how I can add my ABN number. Can anyone help with this? Also I have just signed up for Managed Payments, and the options of business type where registere...

Postage labels via eBay WARNING

Okay, so to it is now no longer possible to get the eBay flat rate satchel postage labels via Click & Send, and I wanted to warn you that it is outragiously easy to accidentally buy postage labels for the same item twice and it will take over 25 days...

Resolved! Help with a basic store and free listings available

Been selling off a bunch of my stuff off for a while now and finally went over my basic store 600 free limit (noticed I got changed listings fees on my last invoice). Fair enough, I have auto-relist on unsold 'Good til Sold' listings, but boy is it h...

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  • 395 Views
  • 4 replies
  • 0 Helpful
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