Can't use listing tools

bootman20
Community Member

Hi there,


 


So this is my problem.When i first registered for ebay (over 2 years ago)it was through the irish ebay store.I have since moved to Australia but have kept the same username,paypal account ,etc.


 


I am new to the selling side of things and my problem is that when i go to sell an item i go through the process of creating the item description and uploading photos and price etc and just as it seems to be complete i get a notification saying that i can't use listing tools for international sales until 90 days after first sale or until 10 sales have been completed..something along those lines i think..


 


does anyone know what the problem would be?..is it because i didn't register on the Australian ebay site at the very start?..I only want to sell my item within Australia.


 


As of yet i have not been able to list my product.What am i doing wrong?


 


Any help would be greatly appreciated


 


Thank You

Message 1 of 13
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Re: Can't use listing tools

Pretty sure you need to phone ebay so they can manually change your something or other-can't think what its called lol

Message 2 of 13
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Re: Can't use listing tools

You need to update your address and location in ebay. That is done in account tab, personal info. As well I think you need a local financial card linked to PayPal.

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Message 3 of 13
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Re: Can't use listing tools

Region-thats the word I was looking for lol


 


Its different to just changing your address.

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Re: Can't use listing tools

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Re: Can't use listing tools

bootman20
Community Member

yea i have already changed my address and my australian credit card is linked to my paypal account..i dont understand why it won't let me use listing tools until i have made 10 sales when it won't even let me sell one item.


 


any other ideas??


 


thank you for replying

Message 6 of 13
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Re: Can't use listing tools

bootman20
Community Member

this is the message i keep getting


 


as a new seller,you can't use listing tools for international listings on the australian ebay site.


 


you can begin using listing tools after 90 days have passed since your first sale and you've received more than 10 positive selling feedback scores.


 


any help?


 


thank you

Message 7 of 13
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Re: Can't use listing tools

You don't just need to change your address, you need to change region. You also need to change your billing currency which you cannot do until you have changed region.



The ability to change region manually comes and goes, some years I can do it and some years I have to ring ebay.



It does look as if you have changed region successfully as your account is showing as registered in Australia so if your billing currency is in Au$ I would call ebay and ask what the problem is.



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Message 8 of 13
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Re: Can't use listing tools

kymberleyc123
Community Member

 


Hey I know this is old but how did you solve this? I am having the same problem. I have changed my region and billing currency and still get the error message. 

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Re: Can't use listing tools

Go to Customer support, top of the page, click and select contact us, you will be provided with a number to call, do so, explain and ask them to assist.

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