Check Invoices - Store Owners - Being charged insertion Fees

I have checked my current month August Fees ad was horrified to see I have been charged 50c for each items that haas relisted for this month.  I contacted Ebay 2 days ago and they advised it was an error on their part.. but I would have to end the 2 listing to receive the 50c insertion Fee Credit.

 

All my items are actually good till cancelled and I never pay to list as I find it is not a viable option

 

I also checked my fees today and another 10 items have been charged at the 50c insertion Fee rate.  Now another waste of my precious time contacting Ebay to fix their problem

 

I tried to use the On Line Chat just now and it said it is Not Available due to Maintenance.

 

I will be asking Ebay. if I choose to End my these listings, for the Listings of these items to be credited to my already available 180 free listings for this month

 

Hopefully this was only my account but thought I would let you know in case it is everyone's account as well

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Check Invoices - Store Owners - Being charged insertion Fees

GTC listings attract a fee every time they roll over . Which is every 30 days.

 

So your charges are probably correct.

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Check Invoices - Store Owners - Being charged insertion Fees

I have contacted Ebay and they told me this was their error.  They will be crediting the the fees back to me as the GTC listings rolled over when I still had 200 new free listings for the month

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Check Invoices - Store Owners - Being charged insertion Fees

I tell you what I did notice after they introduced FVF on postage...

 

I have automatic postage discounts set up so that all additional items after the first are free postage. When someone purchases more than one item, eBay divides my postage charge by the number of items purchased, attributing that amount per item. Then they work out the FVF on the divided portion, round it up and charge it that way. (A couple of times it's been rounded down, but more often than not, I'm paying more FVF on exactly the same amount of postage when someone buys more than one item - that's a rort, as far as I'm concerned Smiley Mad ).

 

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Check Invoices - Store Owners - Being charged insertion Fees


@davewil1964 wrote:

GTC listings attract a fee every time they roll over . Which is every 30 days.

 

So your charges are probably correct.


Why would you even make such a claim ?

 

lol ...

 

Not the same page as other eBayers that are finding a whole range of shenanigans with eBay invoicing at the moment.

 

not interpersonal ~ a comment about poster's observation about another eBayers potentially incorrect invoice ~ bizarre  !!!

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