Check this Carp out. So Peeved

Tell me if I'm wrong.... but this is indicative of a defect right?

Buyer opened item not received case, I uploaded tracking which showed it had been delivered.

Buyer closed case and apologised saying that a work colleague had signed for it and put it somewhere 'safe'... fair enough that kind of stuff happens.

But how come I get defected for someone else's faux pas?

Screenshot_3.jpg

Message 1 of 19
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Check this Carp out. So Peeved

Phone eBay - speak to a supervisor, they should amend this as you can prove the error was the buyers.

 

Let us know how it goes.....

_________________________________________________________

You can't please all the people all the time, so now I just please myself


Message 2 of 19
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Check this Carp out. So Peeved

 

Where do you go to see someone's defects ?

 

Which part of the search fucntion brings it up ?

 

 

Message 3 of 19
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Check this Carp out. So Peeved

I will do just that ๐Ÿ˜„  Ty!

I'll probably have to speak to three people to have it declined first.... but maybe... just maybe.... 

Message 4 of 19
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Check this Carp out. So Peeved

You can only see your own defect...... but it's in the seller dashboard.

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Check this Carp out. So Peeved


OK, Where is the seller dashboard ?????

Message 6 of 19
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Check this Carp out. So Peeved

This should take you straight to it.

http://eshopping.promotw.com/globalsellerapp/view/au

Message 7 of 19
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Check this Carp out. So Peeved

That first link should take you to your defects.

This one should take you to your dashboard.
http://cgi6.ebay.com.au/ws/eBayISAPI.dll?SellerDashboard

Message 8 of 19
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Check this Carp out. So Peeved

I don't think the seller dashboard will work if you have less than 10 things sold with feedback.

Message 9 of 19
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Check this Carp out. So Peeved

Good point Curraone.... I didn't even think of that!  I'm stuck 'waiting' in Ebay chat *sigh*

 

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