on โ04-11-2012 09:21 AM
From their FB page
Am pleased to share that our Click and Send service is now available, a little earlier than expected.
We know our have been waiting a couple of days for access and we apologise again for the inconvenience this has caused you and your business'.
We are expecting significant volumes today, which may impact performance slightly and we will be monitoring closely throughout the day.
Thanks again for your patience.
Brady J
Now, don't all rush at once and break it again ๐
on โ04-11-2012 04:12 PM
They had better compensate us somehow! Either make the satchels free to purchase on eBay for a few months or reduce the postage cost for a few weeks!
on โ04-11-2012 04:37 PM
It is not all fixed!
I have just tried to print some labels using Own Packaging and there is no longer an option to Print and Pay at PO. ๐ I selected creditcard thinking maybe they've changed it to allow online payments but it wouldn't accept that either.
on โ04-11-2012 04:45 PM
OK, I take that back. It has changed but you can still print them. I did all of the flat-rate satchels & boxes and once they were paid for the option to Print and Pay Later was available.
on โ04-11-2012 06:36 PM
You had me a bit worried there sport! I thought oh no, not again. Hopefully it is properly fixed now & I agree with minimikimusic some sort of goodwill compensation would be nice. In my dreams ๐
on โ04-11-2012 07:10 PM
You had me a bit worried there sport! I thought oh no, not again. Hopefully it is properly fixed now & I agree with minimikimusic some sort of goodwill compensation would be nice. In my dreams ๐
I agree this would awesome.
But honesty you may get some form of compensation o a case by case basis.
I did get a refund for some additional costs uncured last time this happened.
But this was a long outage. I think any compensation is unlikely.
Even if warranted. WE CAN ONLY HOPE.
Best chance 20 free satchels or something perhaps.
on โ04-11-2012 07:45 PM
I agree this would awesome.
But honesty you may get some form of compensation o a case by case basis.
I did get a refund for some additional costs uncured last time this happened.
But this was a long outage. I think any compensation is unlikely.
Even if warranted. WE CAN ONLY HOPE.
Best chance 20 free satchels or something perhaps.
Well, 20 free satchels would be nice! ๐
on โ04-11-2012 09:45 PM
When you say C&S is "fixed" do you mean:
1. "Fixed" as in "I took my dog to the vet and had him fixed" (which is probably what needs to happen to the people responsible for this mess)
2. "Fixed" as in "The jockies fixed the race" or
3. "Fixed" as in "We actually solved the problem and got it all working".
on โ04-11-2012 09:56 PM
:^O
on โ04-11-2012 11:03 PM
yay! what a relief! lets hope its up for good, managed to get all my satchels processed tonight, finges crossed!
on โ05-11-2012 12:56 AM
I got in OK a few times today but when I tried to get my ebay list, only one sale came up - the very one I didn't need a satche for of course :_|
Anybody else have that problem?
I ended up filling in the details manually for the labels I needed. I cleared cache and cookies after it wouldn't work a few times but made no difference. Just hope I've got addresses correct - will check them tomorrow - too tired right now. Was able to print and pay OK so at least that's done.