Click and send after Bank deposit

[key_mart_au]

Ive had this problem a couple of times.

New buyer to ebay with zero feedback

Bought item - paid by bank deposit - money is in.

Have marked as payment recieved, yet click and send wont recognise payment as being made, so I cant generate the label. Ive told him he needs to go through checkout, but hes a buit lost. This really is a silly system if the seller cant say they have payment?

[pruetrading]

If this happens to me,  I just cut and paste the name and address, line by line so I don't make a mistake, into C&S. And look at Sold items to get the correct postage type and item #. It only takes a minute.

cheers

[go-tazz]

I stopped using C & S as it had odd "glitches" so now I use eBay postage as you can just generate it straight

from the selling page,(much easier to use and you get the fee invoiced with your eBay invoice).

It might cost a fraction more but I like simplicity,

[digital*ghost]

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@key_mart_au wrote:

Have marked as payment recieved, yet click and send wont recognise payment as being made, so I cant generate the label. Ive told him he needs to go through checkout, but hes a buit lost. This really is a silly system if the seller cant say they have payment?

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I'd say it's not so much that the payment received isn't recognised, but a confirmed delivery address isn't provided (which happens during checkout), so the data Australia Post pull from eBay wouldn't be able to include a delivery address to fill out the C&S form. 

I try to get around this by not providing my bank details anywhere except via checkout (and make a note in my listings of who I bank with, and that full details are provided during checkout). Sometimes people will message for details instead, so when I reply, I give the details and ask them to confirm delivery address, then copy / paste that into the C&S form.

[clarry100]

Yes I too have found that C&S does not sometimes connect with a buyer. So I just copy and paste all the details in and do it manually including putting the tracking number against the order. Bit of a hassle but it's not too often.

[key_mart_au]

Thanks for your replies - It never actually occurred to me to just go through the AP web site click and send. Easy enough.

Cheers