on โ07-06-2014 03:57 PM
Solved! Go to Solution.
on โ09-06-2014 02:17 PM
@digital*ghost wrote:I know, I just have a bee in my bonnet at the moment with eBay seeming to be under the impression that correlation = causation (you can see it in their FAQs on the US site, where they explain the buyer behaviours that often lead to them not coming back to the site, and how it's all down to what sellers do or don't do). That and the fact that some of the ways the system is set up means that the data they can collect on such behaviour would have to be, near as I can tell, inconclusive (for example, on an independent site, cart abandonment can be assessed with a limited scope of conclusions - on eBay, that's not really the case due to it functioning [or not] in so many different ways, as well as the fact that there are generally alternative methods for buying and checking out the same items).
Agree
on โ10-06-2014 11:33 PM
When I refund some postage via Paypal because the buyer didn't wait for a combined invoice (or whatever other reason), this refund carries back through to eBay and appears on the packing slip. So eBay knows the net amount the buyer paid. Why, then, is it necessary to manually request refunds on FVF from eBay? (And not always successfully, from what I'm reading here.) Why can't eBay calculate the FVF refund automatically like Paypal does?
on โ10-06-2014 11:49 PM
on โ11-06-2014 12:40 AM
I would encourage every seller to ask that of eBay, directly. I have.