eBay

Buyer stating BNWT item damaged! Suspect buyer has damaged it.

Buyer stating BNWT item is damaged. I suspect buyer damaged as skirt was too small (she sent picture wearing it to try to show tear and it was skin tight). I have asked her to return via registered post for a refund, or I would refund her $30 for rep...

How do i change the cost on an invoice so that the buyer pays less for an item?

How do I change the price so that the buyer pays less when they have already bought but not paid yet?

If a sale is cancelled post the purchase and money given back can the invoice by ebay be cancancell

Once the sale of an item is made, but then the money is given back post sale. Can the invoice for this item be cancelled by ebay

Unfair negative feedback

Hi just wondering if we are able to get unfair negative feedback removed?I sold an item three times the buyer made arrangement to pick up and ach time by mid morning she cancelled ,forth time she just never showed up any all ,no communication which w...

Australia post charging for underpaid postage

I use Click and Save for postage but Australia Post just sent me an invoice for underpaid postage. I am very careful with weight and size. No information on the variation invoice but just saying 22 parcels underpaid. I called and they can't give me d...

does Ebay double dip on shipping fees

I am wondering , I have changed a lot of our items in buy now to post free, for example item was $65.00 added $15 for cost of postnow $80.00 ,if someone buys this item there paying for freight built into price as someone has to pay for shipping cost,...

Selling items to China

That's It, No more sales to China. In the last few months I've had item did not arrive, buyer refused to give address in English, item not received. In all cases it cost me the full amount of the sale. So, in each case refund given, buyer blocked on ...

how do I remove an item once I have received payment

5000 free listings.

Hi, just got an email for 5000 free listings to be used by 8.6.14. Clicked to take up offer."This offer is not for you" anybody else get this. Thanks.

Does ending a listing in 10 days versus 30 days make a difference to sales?

Just wondering if one works better than the other. For example with 30 days could the customer just "sit on it" and not buy thinking they have extra time, whereas with 10 days the customer moves quicker? Do fixed price listings ending soonest show fa...

Click and Send Speedy Response -- NOT

I sent an urgent query to C&S on 14th May about an error message I was getting that was blocking me from printing a label. I asked for an immdeiate response as I needed to mail out an item that day. They have just responded to the original question t...

Stagger your listings

I think everyone popping their 40 freebies on at the same time of the month each month - the 1st is a bit too many on the same page and day. Maybe hold off on a few freebies until later in the month to spread your listing out through the month?

Ebay charges

I dont know why i am still selling on ebay...Example of one of my items i have listed.... Price of item $6.95Postage $5.95 " trying to keep it low but the postage for the item will cost me $7.20" Due to australia postage rises Listing fee $3.50Then f...

fraudulent buyer

Please be aware of a buyer named "" in Singapore, he sent an email to us via ebay asking for a quote on a number of our items. Once he was sent the quote of over $4800 he supplied credit card details and asked we use a shipping company "ANCHOR STAR" ...