User Activity

Hi All Wondering what is the best thing to do. I've had a buyer on the 11th Jan open a return request, stating item not as described. I don't agree with the buyer, and it appears they have not read my item description properly. I messaged them via th...
Did anyone else easy about this. There may well be a few unhappy buyers this week (including mine possibly). http://www.smh.com.au/national/another-australia-post-truck-catches-fire-on-the-hume-highway-20160909-grd8ko.html
Hello All I've just received a neutral FB from a buyer for a cancelled transaction. When it was cancelled, before payment, I selected Buyer wants to cancel or problem with address. Can buyers leave FB for cancelled sales, with no payment? This buyer ...
Hi Everyone So I'm confused by defects. I must admit I don't usually pay much attention to them. What is the difference between: Opened Case - Item not as described and Return Request - Item not as described Is an 'opened case' when Ebay has been ask...
Hello All I have been printing my parcel post labels on Ebay for months. Most items are 0.9-2.5kg, and not overly large. Just in the last few days, when I actually print the post label, the declared weight is printing as 22kg. Prior to printing, the ...