Complete nut-case buyer ruined my perfect feedback - feeling bad about it.

[palmer-electronics]

 Hi ladies gents and others,

 Well I guess we all get one sooner or later but it still is a big dissappointment.

 A nutter has pooped on my perfect feedback.  All over a $10 item (of course).

 Story goes like this:

 Buyer buys item. I send with 24 hours. No tracking as its only a $10 dollar item.

 Next thing I know  POW!

 Buyer opens a case in the resolution center for not received (only six business days after it was sent to country NSW)

 They send a love message too:

"Please ensure delivery by the close of business on 08/09/2015 or refund my money and compensate me financially for time you have wasted."

 WOW!

  I immediatley reponded with apologies and an offer to re-send the item as soon as they confirmed iy hadnt shown up on the following Monday. I also sent them  a copy of the photo. - I photograph all non tracked items after they are stamped at the post office.

 BANG!

 Neg.

"AVOID!!! Takes your money and does not send items. SCAMMER!!!"

 Yep they neeged my perfect record, caused me the last defect I can afford and wrote this:

"The items have not arrived. Please apply a full refund and make compensation for my wasted time in having to deal with a rip off merchant with bad excuses in not sending what I paid for."

 Thats right folks they actually are asking to be compenesated on top of the purchase price.

 There we go folks.

 Feeling sad and blue over a $10 sale and a nut case 😞

 I can only assume thay are filled with fear or hate or perhaps both.

 Thi

[palmer-electronics]

That is so kind of you to do that.
Thank you.

[joethenuts]

to allsafe i hope you are not given private p.o  information to others ,  no offence i think this is a real nutter  person,  but giving private rederected postage info  out from someone you know ,    [not good]  keep it private  

have a nice day    i do not like were this may end.  remember this bloke is not all there, 

[allsafetysolutions1]

Joe, i would never give out personal information. All I have said, is that there is a redirection on the Po Box. The owner of the post office wouldn't tell me anyway.

[lyndal1838]

---

@palmer-electronics wrote:

"Here's the thing: what you can do to protect yourself in the future is always use tracking so that the buyer can know that they have received it" (no kidding)

---

Ebay has to be kidding......now they think buyers are so dumb that they only know that they have received a package because the tracking says so.

As a buyer I am insulted by that statement.

[springyzone]

Agreed. It is a stupid statement.

I am wondering if the rep meant so that the seller has evidence.

[lyndal1838]

---

@springyzone wrote:

Agreed. It is a stupid statement.

I am wondering if the rep meant so that the seller has evidence.

---

You are probably right Springy, but I wonder if some of these CS reps even think what they are saying before they open their mouths.

[joethenuts]

very simple springy what ebay are saying is   always send with tracking and buyer cant say they did not get it , like this case

when you dont send with tracking or signature , buyers can lie by there teeth, and just say  did not get it. 

[redders_60]

Thanks Lyndal; I'm still worried for what I think to be a well meaning organisation being misrepresented. AFAIK there isn't a male speaker for that chartity, only the lady who founded it.

I forgot to mention this furore to my daughter late last evening; She's due home from Uni about 6pm today; So I will definitely ask her about the charity.

For myself; The only time I've had contact with AWDRI is when they had a stall at Collingwood Childrens Farm here in Melb about a year ago. 

[palmer-electronics]

Thats interesting, perhaps it could be the husband or partner of a member?

I looked at the "our people" part of the website and they all seemed to be women, accept for the husband of the founder.

 This is why I was so surprised to start with. I literally remember thinking " ah good people" or something like that as I addressed it. 

 The constant wall of aggro would not seem consistent with a kind charity.

 http://www.workingdogrescue.com.au/about-2/our-people/

[palmer-electronics]

Have answered feedback now. 

I did ad "nutcase" yes, yes I know, people advised to keep it plain, but I wanted to balance out his outrageous neg at the top of my feedback and in the mildest way warn anyone that may go ahead and look at their feedback.