19-09-2014 06:21 AM - edited 19-09-2014 06:25 AM
on 19-09-2014 11:35 PM
on 19-09-2014 11:41 PM - last edited on 20-09-2014 02:14 AM by li.vish
Awesome comment what negative i left you for 200 items i bought here i left just 8 negatives and it has a reason. I do not remember that i bought something from you. You sold here just 3 things you really have big experiences how it works and as i see all 3 sales you made were pickups.Expert... 😄
As you said: "You do not get a feedback score or DSRs as as low as yours if you do the right thing."
Yes agree with you i made mistake like so many sellers left after in every news was the message about the hack i should do the same like others close the account i will have just 2 negatives and 1 neutral and DSRs on 99,6%.
FYI: After few months i got mail from buyer regarding first negative. Anyway Ebay never pull out that negative after i sent them this message, they told it's old defect...
on 19-09-2014 11:41 PM
Did you click on that download a report link?
Here's the long, drawn out way. It does take some time, but you can find which transactions gave you what rating.
First off, you need to find 10 feedbacks where you KNOW you got 5 stars for each feedback left in the current reporting period. If your listings are public, then you can find the items numbers under each feedback, if not, go into your deleted sold items and get the item numbers from there. It helps if you have 2 tabs open for this.
In the Detailed Seller Rating Report link, click Create Report, then change the dropdown to Item Numbers. Give the report a name (I just use numbers e.g 1) and in the bottom box, put in those 10 item numbers separated by a comma. Then click run report. After a minute or so, refresh the page by clicking the refresh button. Using the F5 button to refresh doesn't always work with this page. Keep refreshing. When the report is ready to read, it will change to highlighted blue and say completed. If it says 'no report', it means that one of the numbers you put in didn't have a star rating attached to it, so you'll need to start again.
When you open the report, it will hopefully say that all those have 5.0 star rating. If they do, close the report. Next to the report link that you just opened, click the dropdown at the right and then 'run similar'. Remove the last number and insert the next item number you want to check. Give the report a new name, then run it.
If you keep doing this, you can eventually find out which buyer gave you which star rating and for what. It's a long drawn out process, but once you've checked all the numbers you can, you can then easily check any new feedback you receive as it comes in. by just changing the last number, you know that if the report changes to less than 5.0, it was that transaction that did it.
You can delete all the reports once you've checked them, but I always keep one report there with 10 5 star ratings, so when I want to check the next lot of feedback, I have the 10 5 star numbers at the ready, and I will 'run similar' off that good report.
Hope that makes sense!!
on 19-09-2014 11:49 PM
@goodchinagalore wrote:
How does one get a detailed seller report such as the one attached to your 3armyrats post. I have searched my seller dashboard, but can only find % summaries. I would like to see which item numbers resulted in lower buyer ratings.
In you seller dashboard, click on the part which says the following:
When this next page opens, click on the highlighted part at the bottom which says "download a report".
If you've had zero (0) transaction defects for the month, I'm not sure if it appears (anybody else know?).
on 20-09-2014 12:00 AM
Well, it looks like both you and your buyer broke the rules, so you deserve your negatives. You can't advertise an item on eBay and have it for sale elsewhere. It's against the rules. It's one or the other. You're both lucky that you only got a negative and not have your account suspended if the respective buyer reported you for breach of policy.
on 20-09-2014 12:14 AM
Really what else? You think the people are waiting if they sell item just on ebay if you sell item on another page you can simple end the item and put the reason is not longer for sale. I opened the case for unpaid nintendo regarding rules i was not able to sell it elsewhere and wait another days and he do not paid. From 23 of may 4 buyers just cancel the transaction, or you think the selers will forse everybody with unpaid cases to get few dollars from some poor charlie. I dont think so 😄
Of course brach of some policy so many selers here are seling elsewhere or in local shop when it's sold it's sold and you are able to delist the item.
on 20-09-2014 12:22 AM
on 20-09-2014 12:25 AM
Pretty sure every sellers will follows this. I will suspend my self from eBay at Wednesday waiting just for 4 items to be delivered and adios hackers paradise and luxury services rolf 😄
on 20-09-2014 12:32 AM
on 20-09-2014 02:47 AM
Hello, everyone. This discussion is getting a little heated. Could we please communicate with a more civil tone. Thanks!