Difference in colour on screen???

[calsof]

I really haven't had any real problems trading on eBay. I do have my moments and complain but most customers seem to be great. Today's buyer doesn't seem to be a terror but I am wondering what she wants and how I can help.

I have an iPod accessory pack in my store:

Blue Accessory Pack set case screen protector earphones usb for iPod Touch 4

I got a message yesterday saying:

"I received the items today but they're different colours as to what is pictured! I bought them expecting to look like picture as a birthday present for my son this Sunday, wouldn't have mattered if they had of been. A different shade but they don't match, the earphones are a different colour to the USB cord an they don't match the cover :("

Now, I replied, I've offered a refund or other resolution and asked how I can help, even gave the lady a call today as she didn't reply back to my message. During the phone call she insisted that the USB cord and the earphones looked like they were the exact same shade of blue in the photo. She insisted that this was not the case with the actual items that she has received. Then she quickly hung up before I had a chance to offer anything else or to see what it is she expected.

Please, pray, please tell me: do the two items look like there is no difference whatsoever in shade? The royal blue aluminium parts on the earphones and the baby blue plastic coating on the USB? Do they look the same on other people's screens? Because I've opened the page on 3 computers and they all show that there is a difference in the shade!

Not sure that she will claim INAD but I offered to refund her... she just doesn't seem to want that. Haven't got a clue what she wants as she's not telling me but hoping she doesn't send a little red dot my way. :_|

[digital*ghost]

Now just imagine if you landed a buyer with synesthesia. 😮

'When I looked at your phone accessories pack on my computer, they tasted like pizza, but when I received them they tasted like mum's weekly leftover casserole, and I would like to know what you intend to do about this.'

[calsof]

hahaha

ROFL

I told you we haven't heard the end of this thread!!!

[foxette-in-sox]

My cats are all ex cats but they were all black, white or both.

You told me it was tuna casserole X-(X-(

[calsof]

Another useless fact - mathematical sciences this time

If X is the sum of the humour of everyone who has contributed to this thread and Y is Mrs Fishy's colour blindness,

X * Y = CAT astrophe!

[*new2vintage]

Please solve a mystery for me goldie - how do you use a computer in a goldfish bowl ?????????

[calsof]

The cat let me out 😄

[*new2vintage]

Are you sure you aren't on the cat's menu ? 😮

[calsof]

Do you think Cat's fattening me up for dinner?

😛

[*new2vintage]

Definately ! The cat wants to invite you to dinner - to be her dinner that is...... 😉

[2106greencat]

You gave it away, deja_vu, I was lulling goldy into a false sense of security getting ready to pounce, and now.............I'll just go back and play with my ball of string! with my rumbling tummy 😞