on 26-02-2013 01:03 PM
Browsing through the beauty/nail category I was horrified at how many sellers are shipping dangerous goods through express post. This is illegal! Is ebay policing this? Is there some way to report these idiots who have no qualms at putting other peoples health and safety at risk? Even if the seller has a contract with Australia Post they can still not send these items by Express Post. And to send these items by express post they are making a false declaration on the package when signing it stating there are no items classed as dangerous goods inside.
The items I am talking about is monomer, nail preparation products - all highly flammable!
on 26-02-2013 02:05 PM
These people are committing an offence, but it is not really responsibility of eBay to police. They are just an advertising medium; you would have report these sellers to appropriate authorities; call the AP help line on 13POST, they are pretty good to deal with.
on 26-02-2013 03:33 PM
I agree with super nova, it isnt ebays place to police this issue, it is between the seller and australia post. If you have purchased something and have direct proof that a dangerous good has been sent to you illegally through the mail i would be making a report to AP .
on a side note, you said you had just been browsing through the beauty nail catagory. having looked at your feedback, it seems that you are in the same line of business as the people you are horrified about.
this could have the appearance of trying to sabotage your competition , wrongly or rightly, it looks a little suspicious when a complaint comes from a competitor.
on 26-02-2013 03:48 PM
I am not a competitor, and if you checked the feedback you would see that it has been some years since we traded on ebay, in fact 2008, so I do not class these irresponsible sellers as competitors. As a company we have had to jump through hoops to obtain a DG contract through Australia Post, we sent staff on special training courses to learn how to pack the goods to the required standard. My disgust is at ebay sellers who do not educate themselves and think it is OK to make a quick buck at the expense of their customers and people who handle their parcels enroute.
I believe that ebay do have a moral responsibility to advise these sellers when they are listing their items of CASA's and Australia Post's requirements for items classed as dangerous goods. it is called education and clearly these sellers are incapable of educating themselves before deciding they will start a business.
on 26-02-2013 03:52 PM
Maybe ebay should have a stop and enter you DGL number before you can continue with the listing .
on 26-02-2013 04:06 PM
I was told by my LPO that as long as the parcel containing DG (e.g. perfumes) was marked 'Send by Road Only' this was acceptable.
on 26-02-2013 04:32 PM
I was told by my LPO that as long as the parcel containing DG (e.g. perfumes) was marked 'Send by Road Only' this was acceptable.
If the buyer pays for express it is NOT acceptable to send by road.
on 26-02-2013 04:46 PM
I believe that ebay do have a moral responsibility to advise these sellers when they are listing their items of CASA's and Australia Post's requirements for items classed as dangerous goods.
Actually, there is a warning that pops up, it is up to people to read it. As i said, eBay has no responsibility to educate anybody; it is up to individual sellers to read what they are signing when posting. There is nothing illegal about selling these things; how they get delivered is totally the seller's responsibility. If you walk into a shop and buy flammable liquid the shop assistants do not tell you that you cannot send it by airmail, do they. As I said, report them to AP, or CASA.
on 26-02-2013 04:56 PM
Isn't it the buyer that selects the shipping method? Is there more than one option for shipping?
on 26-02-2013 05:03 PM
The buyer's are not aware of the law. The seller's should be aware and should not offer express post.
I was told by my LPO that as long as the parcel containing DG (e.g. perfumes) was marked 'Send by Road Only' this was acceptable.
This is incorrect, these types of goods must be packaged in a very particular manner and the item must have an Australia Post DG sticker on it.