Dishonest Buyer - Item was exactly at described

[postcardcollectionsandmore]

It is so frustrating when the books description and heading states 'mini'  and the buyer expects two huge hardcovers for a total of $7.00 and no postage cost. Jamie Oliver cookbooks. She then opened up a return case against me. For $7.00 I just refunded her and told her to keep. Oh she was happy about that, as I see now her feedback, she seems to have a lot of issues with items. so blocked her. !!!!!!! The drama would have been huge and the same result anyway, as Ebay only favour the buyer.

[twyngwyn]

I can see the F/b you left her, but not received…..or is there a lag?

[e_purchasing]

Sorry to say but all you did was give them the Pavlov's dog treatment. They know how to get freebies and will go on to scam another seller. 

Your INAD on your service metric does not get removed regardless

You should have accepted the return and then reported the buyer for misusing the returns process and asking eBay to compensate you the return when it came back. 

They get 3 of those reports and they get booted from eBay. Even if they had 2 previously your action/inaction stopped them from being booted.

Seems like a harder road to go down but it will be satisfying when one day you see their ID as deregistered and then you can put a wry smile on your face (worth more than $7 to you I think)

[*casey*]

"Oh she was happy about that, as I see now her feedback, she seems to have a lot of issues with items. so blocked her. ! "

From sellers or feedback she's left for sellers  ?

IMO, you did the  right thing.

You can report them but  eBay rarely does a thing, let alone deregister them !

I was reading a  thread  elsewhere,  a  buyer left 40 negative feedback out of 60 transactions for items not received or not as described.

Reported by numerous sellers who'd had disputes opened against them, the  buyer  is still  registered and still doing it.

There's plenty of bad buyer groups on Facebook, sharing problems  about the same buyers, all reported, nothing done

And if on the  remote  chance that they  are  ever  NARU,  they start a new account and do it all again.

Rinse and repeat !

[sandypebbles]

When?

Be nice if that really did happen (maybe it did, many,many,many years ago)

Not any more

In fact numerous scammers buyers who only buy to neg and open false claims have regularly posted on here, not just the one casey mentioned, but many other who do the same thing

And buyers know eBay will support them in their scamming

3 such reports and they get booted is pure fantasy that is the same as a seller in China saying there is a warranty on the knock off batteries they sell

[14nanda60]

Have now updated my feedback.