Do i have to do postage labels through ebay?

cypgirl
Community Member

Do I have to buy postage labels through ebay since these new changes on May 12th 2026. Can i just post at Australia Post Office branch like i always did as i sold 3 items today to be posted to the USA and it says i can’t buy a label through ebay as Australia Post has paused postage to the USA because of Customs Issues. And i live in a small country town and my only option is Australian Post, i can’t access DHL, UPS etc. I also spoke to the manager at my Aust Post Office in my town and he knows nothing about a Pause on posting to the USA or Puerto Rico. Can someone please help me with this, thanks so much.

 

This is the message i get in Myebay, shown below here. Just so you know i am not a business, i am just hobby seller/swapper of  items so i can buy more items for my own collection.

IMG_1060.jpeg

 

 

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Re: Do i have to do postage labels through ebay?

Yes, i need buy shipping to post this sale to the USA. I have never purchased a shipping label prior to these new changes coming in yesterday. I just pack up parcel, fill in paper customs forms and go to the post office and post it. Never had a problem prior to today as i am not a business.  But as per new rules starting yesterday i have to buy postage labels directly from ebay, but as i showed in the image i uploaded it will not let me buy and print a label to post my sold items to the USA. And when i spoke to the Aust Post manager in my town he knows nothing about postage being paused to the USA, but my message says it is paused and can’t be posted by buying postage labels directly through eBay. What a bloody mess this is.

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Re: Do i have to do postage labels through ebay?

FYI... you don't need to be "a business"  to open a free Zonos account. 

 

When the eBay free selling was announced, having a requirement to use eBay labels was taken by many as being forced to use eBay labels. The lack of availability to purchase a label to the US (suspension of service) was discussed, and the general consensus at that time was sales to the US should/could/would not be offered until labels are again made available. 

 

I don't know of a solution as the issue doesn't affect me, but I'm sure there'll be many watching here to see if you find a work around.

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Re: Do i have to do postage labels through ebay?

Hi,

Thanks for your reply. I tried to open one of these Zonos accounts last year when this tariff for USA thing came in and it would not let me and still won’t as i am not a Business. I just tried again and would not let me go further when it asked me for my Business info which i don’t have as i am just a hobby seller/swapper. 
It looks like the only option is to change from the No Selling Fee ebay account to the Pro Starter account which gets a final value fee like it was prior to yesterday anyway and that way i can just post directly at my local post office instead of being made to but postage labels online directly through ebay. So ebay automatically putting me on the free sellers account a waste of time.
IMG_1068.png

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Re: Do i have to do postage labels through ebay?

I can assure you that there is no requirement to be a business to open a Zonos Lite account. I'm not a business, and I have one.

 

Business name = cypgirl

Website URL = ebay.com.au

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