on 11-06-2017 10:06 AM
They made a mistake with one of mine; they put the wrong postcode on the label (they did the same postcode twice instead of 2 different ones).
Of course, it's a long weekend in the southern states so I can't contact them.:womansad I have sent an on-line enquiry but tthat will take days to get a reply, I imagine.
on 15-06-2017 05:39 PM
Imagine how much mail AP could send, and the prices they could reasonably charge, if they actually sent things where they were supposed to go.
I imagine a truck half-full of wrongly directed (by them) mail is a fairly significant expense. Fuel, wages, wear and tear, mail not dispatched due to the truck being full, staff to man Facebook and Twitter when people work out that raising a case is a waste of time...
on 15-06-2017 06:21 PM
It's a bit like the thought I once had... Maybe Aus Post wouldn't need to raise their prices every 6 months if they didn't raise their prices every 6 months.
i.e. Every time something changes, they have to design and print new posters, placards, pamphlets and updated booklets. I suppose it also takes a lot of man hours to field the complaints, as well, and quite possibly a little something-something for whatever publication runs with their feeble attempt at PR.
on 15-06-2017 09:47 PM